SaaS The Impact of Salesforce on the Advancement of AI in Marketing and Sales Jayashree Jayashankar Jun 5, 2023 Salesforce products have revolutionized the way different business teams manage their operations. It provides a comprehensive Cloud-based platform…
Machine Learning OneRail Expands Leadership Team and Opens Data Science and AI Department Business Wire Jun 2, 2023 OneRail, a leading provider of solutions in last mile omnichannel fulfillment, announced new executive leadership roles as the company drives forward…
Data Management 11 Key Highlights From The Gartner Summit 2023-Charting the Future Of Data And Analytics Pooja Choudhary May 25, 2023 The human side of analytics is the biggest challenge to implementing big data. – Paul Gibbons Gartner's expert guidance and tools enable faster,…
Technology Bright Pattern Delivers Best-In-Class Contact Center Solutions to CX Factory, the Premier Reseller… PR Newswire May 24, 2023 Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, continues its European expansion in …
Technology Vonage Partners with Meta to Enable Secure and Instant Payments through WhatsApp in Singapore Business Wire May 19, 2023 Vonage Conversational Commerce, Powered by Jumper.ai, Enables Full Messaging-First eCommerce for Customers Vonage, a global leader in cloud…
Technology Precisely Announces EngageOne RapidCX, Revolutionizing Customer Communications Management for Highly… Business Wire May 18, 2023 SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data…
Customer Experience ConnectPath CX, an Alternative to Symbee Connect, Improves Customer Engagement using Amazon Connect Cision PRWeb May 12, 2023 ConnectPath CX, the Contact Center as a Service (CCaaS) platform powered by Amazon Connect, is quickly becoming known as the market's premier CCaaS…
Machine Learning Lambdatest Upgrades Its Smart Visual Regression Platform SmartUI to Offer a More Seamless Testing… GlobeNewswire May 12, 2023 LambdaTest, an intelligent omnichannel digital experience testing cloud platform, has upgraded its AI-powered visual regression platform SmartUI by…
Customer Experience SharpenCX Announces Acquisition of Webtext PR Newswire May 10, 2023 SharpenCX, an all-in-one unified contact center platform, announced it has completed the acquisition of Webtext, an omnichannel messaging solution.…
ChatGPT AppsFlyer Unveils Measurement, Analytics and Data Clean Room Support for ChatGPT Plugins Business Wire May 9, 2023 AppsFlyer has announced the launch of its new measurement and Data Clean Room support for ChatGPT plugins. Brands and marketers can now measure the…