Life Sciences UnityBPO Elevates Customer Experiences with Genesys Cloud AIT News Desk Jul 14, 2020 Across the United States, UnityBPO supports clinicians in their use of technology, clinical applications, and EHRs and assists patients in the digital…
Computing Verizon Powers Intuitive Customer Experiences with Google Cloud AIT News Desk Jul 13, 2020 Verizon pilots Google Cloud Contact Center Artificial Intelligence to deliver more intuitive customer support through natural-language recognition,…
Computing Syntax Introduces Customer Experience Hub to Streamline Management of Multi-Cloud Environments AIT News Desk Jun 11, 2020 Syntax, a leading provider of cloud-managed ERP services, today launched its multi-cloud portal to enable Syntax customers to view and manage all…
Financial Services Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience,… AIT News Desk May 8, 2020 Rural Community Bank Drives Digital Adoption With Automated Self-Service Tool SilverCloud, the only support solution built exclusively for the…
Sales and Customer Support AT&T Unveils Cloud Contact Center Platform to Deliver an Enhanced Customer Experience Sudipto Ghosh May 5, 2020 In a heavily disrupted economy, AT&T is letting businesses wield the power of the digital workplace via its remote contact center capabilities…
Analytics TA Digital Announces Expanded Offerings for Adobe Experience Cloud Customers AIT News Desk Apr 21, 2020 Global digital transformation agency TA Digital announced that it has expanded its service offerings in Application Support, Managed Services,…
Native and Programmatic Advertising Claravine Joins Adobe Exchange Program as Premier Partner to Automate Data Governance for Adobe… AIT News Desk Mar 26, 2020 Collaboration accelerates Claravine’s mission to help leading brands centralize and standardize campaign and content data Claravine announced it is…
Computing ENGIE Improves Customer Experience With Genesys Cloud AIT News Desk Mar 11, 2020 Unifies customer experience across multiple contact centers to improve customer satisfaction ENGIE France BtoC innovates daily to become the global…
Computing Okta Works With Zurich North America to Provide Seamless, Secure Experiences for Workforce and… AIT News Desk Mar 6, 2020 Leading Insurance Provider Successfully Implements the Okta Identity Cloud as Its Global Identity Standard Okta, Inc., the leading independent…
Analytics Dataflix to Help NatureMills Deliver Better Customer Experience with Google Cloud Partnership AIT News Desk Feb 20, 2020 A 24/7 self-serve customer service with Google Cloud Dialogflow and Dataflix Messenger – driving engaging conversations NatureMills has selected…