Zesty's compelling, customer-centric value proposition, supported by its trusted cloud optimization technology and immense cost-savings earned the…

IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…

With Qlik, Ikano Bank is Democratizing Data to Enhance Operations, Product Delivery and Sales Qlik announced Ikano Bank, a niche European bank…

New real-time, AI-based customer satisfaction measurement helps contact centers improve their service quality IrisCX, the smart video platform…

UJET, the intelligent, modern contact center platform, is pleased to unveil its latest contact center integration with Microsoft Teams. This…

Field service work has long been a critical aspect of many industries, from manufacturing to medical devices. Whether it's installing new equipment,…

Alucio, a fast-growing provider of cloud-based software for the life sciences industry,announced the results of its 2023 customer survey showing high…

CobbleStone Software  a recognized Leader in contract lifecycle management (CLM) according to the SPARK Matrix CLM report has been constantly helping…

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, released findings from its global survey – "Profitable Outcomes…

Riskified Ltd, a leader in eCommerce fraud and risk intelligence, announced that Gametime, a popular marketplace for sports, concerts, theater and…