ScaleMatrix Launches ScaleDesktop, a Powerful Virtual Desktop Solution for Managing a Growing Hybrid Workforce

ScaleMatrix, the United States’ leading provider of variable and high-density colocation facilities, which are home to the company’s performance cloud, storage, and professional service portfolios, announced that it has launched ScaleDesktop, a managed virtual desktop solution which enables an organization’s internal and remote users to access corporate IT resources and productivity solutions on virtually any device, providing a seamless Windows Enterprise experience, with exceptional control, security, and true desktop performance from anywhere an internet connection is available.

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“Managing application catalogs and a myriad of performance requirements for both internal and an increasingly remote workforce has become a critical priority for many IT departments around the world,” said Chris Orlando, CEO of ScaleMatrix. “Supporting disparate device platforms increases security risks and overloads IT departments, and in addition, traditional ‘remote’ solutions face the age-old challenge of delivering the right user experience for various enterprise personas. ScaleDesktop addresses these issues by combining cutting-edge hardware and VDI infrastructure, multiple availability zones within ScaleMatrix facilities nationwide, and our 24/7/365 Support Operations Centers to ensure ready access to set-up and ongoing user support whenever needed. IT managers are able to deploy accounts for office and remote users alike, with the confidence that their users’ experience will not be compromised in any way, and without creating additional overhead for the IT department itself.”

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ScaleDesktop delivers fully managed virtual desktops that enable an organization’s internal and/or remote employees to enjoy a consistent enterprise experience from any device. The service runs on the ScaleMatrix performance tuned ScaleCloud Enterprise infrastructure, which employs powerful Intel® Xeon® Platinum 8280M Processors, delivering an exceptional experience for all account types from entry level to advanced power users. Users have access to any installed application, regardless of performance requirements, and without concern for the capabilities of the remote device originating their session. Advanced encapsulation, compression, and security technology help ensure an ideal experience with less reliance on high-bandwidth internet access. These features, combined with ScaleDesktop’s managed onboarding and round-the-clock support offering, create a better value proposition and user experience than is possible with legacy VDI and remote desktop solutions.

“Performance and security are two of the biggest concerns for organizations as they consider a Virtual Desktop or Remote Access solution to support critical business operations,” said Orlando. “These table stakes are baked into the ScaleMatrix DNA, with our ScaleCloud design being highly focused on data integrity and resiliency. Our 24/7/365 Data Centers set the standard for overall security with two factor, biometric identity management and cabinet-level access controls, which provide the ideal home for supporting ScaleDesktop instances nationwide.”

ScaleDesktop Features Include:

• A customized “Golden Image” template that can be restored and updated on each log-off, enabling consistency in performance and experience, across the organization, regardless of physical location
• Accessibility from anywhere with an Internet connection
• Local and roaming security profiles
• Enhanced UX with encapsulation, compression, and high performance hardware
• Advanced security features
• Customizable desktops for various branches, departments, and user types
• Complete onboarding and ongoing application and operating system support

Professional Support options include the ScaleDesktop Gold package, which includes U.S. based support Monday through Friday from 8:00am to 5:00pm nationwide, or the Platinum package which includes support 24/7/365. Pricing starts at $63/per user for a 100 seat package. Small business packages include as few as 5 seats and can be deployed within 24 hours.

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