Computer Services, Inc. (CSI), a provider of end-to-end fintech and regtech solutions, has named Charmaine Smith the company’s new Chief Human Resources Officer (CHRO). In this role, she stewards CSI’s “Best Place to Work” culture, while strategically aligning CSI’s human resources department to business needs and providing an outstanding employee experience for the company’s 1,200+ employees.
At CSI, we seek out talented leaders who align with our company culture and high level of service,” said Steve Powless, chairman and CEO of CSI. “Charmaine brings the experience and expertise needed to guide CSI as the nation’s employer of choice for fintech and regtech professionals.”
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Prior to joining CSI, Charmaine was the vice president of human resources at Samsung Austin Semiconductor. She has worked in the tech industry for more than 23 years, completing over 280 mergers and acquisitions during her career and building the largest fabrication (also known as fab or foundry) plant at its time. Charmaine is also a member of the Forbes Human Resources Council, an invitation-only organization for HR executives across all industries in North America. As part of the council, Charmaine provides commentary on a wide range of HR topics and contributes thought leadership to Forbes’ online publications. She earned a Bachelor of Science from Eastern Michigan University.
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“When employees know that a company values their expertise and knowledge, they in turn will provide greater service to customers,” Charmaine said. “Creating a modern fintech and regtech workforce requires a winning blend of excellent technical expertise, diverse backgrounds and voices, strong benefits and a commitment to the employees to maintain a safe and healthy work environment. CSI remains dedicated to building strong career paths for its current employees while laying the foundation for reaching the next generation of workers who will spur financial services innovations.”
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