WorkJam Releases Powerful Data Management and Repository Module to Drive Frontline Workforce Orchestration

By AIT News Desk On Dec 3, 2020

New WorkJam Studio allows organizations to leverage data from any source to drive radical increases in frontline workforce productivity

WorkJam, the leading digital workplace platform for organizations with frontline and hourly employees, released WorkJam Studio, a new module that aggregates data from the WorkJam platform and can combine it with any other source of data — both internal to an organization and external. The new module enables organizations to achieve total visibility into frontline workforce productivity, with extreme granularity. With WorkJam Studio, organizations can make better decisions faster and have unlimited ability to monitor the performance of any business process that involves their frontline workforce.

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Currently, business operations handle an abundance of data from various sources without a concise way to combine and correlate those figures into actionable insights. After years of building omnichannel infrastructure, supply chain efficiencies, and investments in tools and technologies for desk workers, the next frontier of operational efficiency gains and customer experience improvements will come from organizations achieving end-to-end frontline workforce orchestration. Further, since WorkJam Studio is a back-office agnostic solution, the optional configurable integrations can deliver enhanced data visibility and orchestration opportunities.

“A major step toward reaching a state of frontline workforce orchestration will be having total visibility to the data produced by task, audit, onboarding and shift management, as well as visibility to employee skill-sets and certifications. With WorkJam Studio, organizations can mine their data for limitless, actionable insights into frontline workforce productivity and utilization. WorkJam Studio broadens the lens of what our customers see as possible in their organization,” said Steven Kramer, President and CEO at WorkJam. “WorkJam is proud to provide our customers with this next-generation reporting tool that enables them to achieve the breakthrough productivity gains that frontline workforce orchestration delivers.”