Incentives Solutions Unveils an Employee Performance Management Solution for the Retail and Food Industries

Incentives Solutions, which specializes in planning and managing incentives and commissions, is unveiling a dedicated solution for managing performance and incentives for employees in retail and food chains, and food manufacturers. The unique solution was developed over the past few years and has already been implemented at some of the largest retail and food companies which are active in Israel, including Coca-Cola, Nestle, Strauss, Tnuva and Osem. The system is available through the cloud or on premise.

Retail chains and manufacturers have been using manual methods for measuring employee performance and compensation. They have been implementing these methods for employees in various fields ranging from production workers, warehouse workers, drivers, cashiers, display organizers, packers, butchers, delicatessen workers and others.

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Manual methods for planning and managing incentives (with Excel spreadsheets) require extensive work, are inaccurate and are difficult to adapt. Incentives Solutions’ platform for chains and food manufacturing companies offers full-scale automation of incentives planning, targets definition, performance monitoring, calculating incentives, managing the approval process and transfer of data to the wage operating system. The system can manage the competition among workers using various tools and helps define campaigns and sales to improve performance and revenues.

The solution allows each employee to view on a smartphone screen the status of their performance, expected compensation, the calculation, how close the employee is to reaching his or her defined target, and their status in relation to other relevant employees. The managers can use expanded analysis tools and reports to get a macro view of performance and incentives, to understand trends as well as conduct various simulations that indicate achievements or failure to meet targets on a country-wide scale, at a specific production plant, at a particular branch of a chain, within a specific group of workers or any other segment.

The system lets managers implement frequent changes, including definition of targets, level of incentives, introduction of new products to retail chains, adapting to customer needs and to the Covid-19 pandemic and more. The implementation of the changes is conducted automatically in real time throughout the system for each group of workers and in accordance with their unique characteristics.

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The system can be easily interfaced with the POS, CRM, ERP, and human resources management systems at the organization. Workers and managers can track performance in these various systems and the performance data is automatically transferred to the wage operating system.

Drorit Goldzand, VP marketing, sales and customers at Incentives Solutions, stated: “retailers and food manufacturers are constantly dealing with increasingly tough competition and now also with numerous operational difficulties created by the Covid-19 pandemic. Performance measurement and incentives are important elements for increasing motivation of workers in all fields of activity in the retail and manufacturing segments of the food industry. Our automation tools will allow precise, rapid, and flexible application of these elements. Manual systems for measuring performance and allotting incentives are inefficient and inaccurate and go against the interest of the companies themselves and their workers. The future is through automation of this segment that is expected to be a central element in the food industry just as it has succeeded in other sectors like high-tech, insurance companies and others.”