IBM and SAP Expand Digital Transformation Capabilities through AI, Automation and Analytics

AI, Automation and Analytics are the pillars of successful digital transformation. According to Gartner, global technology leaders are looking for faster, smarter and responsible AI to deliver business outcomes. “By the end of 2024, 75% of enterprises will shift from piloting to operationalizing AI, driving a 5X increase in streaming data and analytics infrastructures”, says Gartner. The pandemic crisis has surely accelerated the need to embrace these pillars to drive digital transformation for companies across different industries. According to a recent IBM report, C-suite leaders beleive pandemic has positively influenced the need to undertake digital transformation and accelerate the process through AI, Automation and Analytics. To bolster digital transformation across industries, IBM and SAP have joined hands to jointly help customers emerge stronger through the pandemic with digital transformation.

AI, automation and analytics are redefining the core of every business process, even as organizations utilize the outcomes to make smarter decisions, faster.

In an official statement, Matt Schwartz, SAP Global Practice Leader informed that IBM would continue to co-create and enhance business solutions, complementing collaborations on Cloud and RISE with SAP. Matt said, “Over the next year, IBM is looking to release three to five cross-industry and industry offerings each quarter. The next offerings are in the retail and defense sectors that provide our clients with greater flexibility for hybrid cloud solutions. We’re also combining efforts in sustainability with the SAP Climate 21 initiative.”

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IBM and SAP Collaboration

What IBM and SAP are offering?

Intelligent Industry Cloud Solutions for Industrial Manufacturing

Industrial manufacturing units are among the worst-hit sectors. However, those that embraced automation and AI capabilities ahead of the pandemic emerged victorious through the timely adoption and implementation of AI and Analytics. With IBM and SAP, customers from manufacturing sector can reinvent their workflow processes, increase win-rates and optimize productivity, centred around delivering real-time personalized customer engagement. This will help industrial manufacturing companies safely navigate the global demands.

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Cognitive Care for SAP Utilities

Integrated with SAP Customer Experience and SAP S/4HANA, Cognitive Care currently helps utilities address new customer demands. It is laced with embedded analytics, Machine Learning techniques associated with conversational AI / Voice and automation. These enable teams to enhance overall chat quality and deliver better customer service.

Continuous Intelligent Planning

IBM and SAP have jointly augmented their abilities to help companies better deal with supply chain disruptions during the pandemic. SAP’s planning platform, synced with IBM Accelerated Move Center reduces prep and project timelines, maintenance team effort and system down time.

IBM Accelerated Move is a next-gen migration factory designed to give clients more predictability on their path to SAP S/4HANA.

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