Databook, a leading platform in enterprise customer intelligence, announced that seasoned technology executive, Neil Smith, has been named the company’s new Chief Technology Officer. Smith will report directly to Databook CEO & co-founder, Anand Shah, and is responsible for driving the company’s success in Machine Learning, Innovation and Technology Partnerships.
Databook is an AI-powered SaaS platform that builds customer intelligence on top of CRM. Every member of a go-to-market team can tap the platform to efficiently identify and rank target customers, track progress against sales quotas, provide insights to increase deal size, shorten research cycle times and assist in converting a prospect to a customer. The result is high volume, high value enterprise sales.
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Smith brings to Databook 25 years of experience bridging business, technology and start-ups. Most recently, he worked at Google dividing his time between the Research and Machine Intelligence group focused on Natural Language Processing (NLP), and leading an enterprise NLP team in the Google incubator, Area 120. Between stints at various start-ups Smith was also Senior Director Business Development at Yahoo!, leading the business team that brought Yahoo!’s vision of Smart TV to the world, and was a technology evangelist in Netscape’s Professional Services group in the early days of the commercial Internet.
“I’m delighted to have Neil join us,” said Anand Shah, Databook CEO and co-founder. “AI is a core component of our product strategy, and his unique combination of experience and expertise will enable us to accelerate our pace of innovation, bring next-level capabilities to our customers, and solidify our leadership position in customer intelligence.”
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Smith’s specific expertise in the areas of Machine Learning and NLP will play a crucial role in Databook’s mission to provide “real-world” insights to Sales and Marketing teams that will help them put the customer at the center of their go-to-market motion, predicting their needs and creating hyper-personalized content that aligns with their desired business outcomes.
“The recent emergence of super-human language understanding technology and the systemic changes forced by the pandemic create an opportunity to transform many forms of business,” said Smith. “Databook is extremely well positioned to capitalize on this moment in time to transform customer intelligence and support sales organizations as they are forced to adapt to this new normal. I couldn’t be more excited to be a part of the Databook team as we work to deliver this bold ambition for our customers.”
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