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Updated Action1 RMM Enhances Remote Workforce Security and Business Continuity

Organizations can reduce the security risks associated with shadow IT and unpatched drivers and minimize business disruption during patch deployment, across their in-office and remote workforce 

Action1 Corporation, provider of a cloud-based remote monitoring and management (RMM) solution, released a new version of its RMM platform. The updated Action1 RMM enables MSPs and internal IT departments to minimize the risk of cyberattacks exploiting unauthorized applications or unpatched vulnerabilities in drivers and firmware on remote endpoints. In addition, enhanced patch management capabilities ensure continuity of business processes while reducing IT workload.

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New features available in Action1 RMM enable organizations to:

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  • Mitigate the risks of shadow IT 
    Organizations can remotely detect and remove unauthorized applications installed on corporate devices — even if they were installed within the user’s profile — before they can be misused by employees or exploited by hackers. This allows IT administrators to switch to machine-wide installs supported and updated via Action1 RMM.
  • Secure remote drivers and firmware
    IT teams can also ensure that remote drivers and firmware are promptly and reliably patched, further reducing the risk of successful cyberattacks.
  • Minimize business disruptions during patch deployment
    Users who happen to be logged on when patches are deployed to their device can postpone reboot (up to the maximum time defined by the IT administrator) so they can smoothly complete their current tasks. If no user is logged on during patch deployment, the machine will be rebooted automatically.
  • Automate remote deployment of Windows feature updates
    IT teams can roll out Windows updates, such as upgrading to Windows 10 20H2, to all endpoints, automatically and securely.

Furthermore, the new version contains 250+ improvements, including user experience and reliability enhancements.

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“Remote work poses a range of security risks, from employee negligence to hackers breaching remote computers,” said Mike Walters, President of Action1 Corporation. “This modern business reality is forcing IT teams and MSPs to rethink their approach to endpoint management and to search for cloud-based RMM solutions that enable them to monitor and manage both their remote and in-office endpoints. The new release of Action1 RMM will help them address these challenges effectively.”

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