PatientBond Recognized by KLAS for Performance and Impact of Emerging Solutions in Healthcare IT

PatientBond, the leading science driven patient engagement SaaS provider, was recognized for its performance by KLAS at its Emerging Solutions Recognition Breakfast event, 2022, at ViVE in Miami, Florida.

KLAS provides accurate, honest and impartial insights for the healthcare IT (HIT) industry through strong relationships and balanced interviews with payers and providers.  KLAS is widely accepted in the healthcare community as a highly credible and reliable source of intelligence on HIT vendors, products and services.

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“We are honored to be recognized by KLAS for PatientBond’s impact on the industry,” stated Justin Dearborn, CEO of PatientBond. “KLAS provides a comprehensive and objective view of the healthcare IT landscape. For PatientBond to stand out in this competitive market of patient engagement companies speaks volumes about PatientBond’s differentiated capabilities and outstanding customer results.”

PatientBond’s core offering is its Digital Patient Engagement Platform for dynamically automating and personalizing patient engagement. Patient engagement is personalized using a proprietary psychographic segmentation model, which activates desired patient behaviors by appealing to their motivations, priorities and communication preferences.

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As stated by a PatientBond customer interviewed by KLAS, “I would definitely recommend PatientBond’s solution. If anyone is looking for a solution to allow providers to connect emotionally with existing and potential patients, PatientBond’s system is the easiest off-the-shelf solution in the healthcare industry. The system is customizable, and that is really important.”

This hospital Vice President continued, “We wanted to be able to segment patients and communicate with them directly in an emotional language that they would understand; that was a very important outcome that we hoped to achieve. We also wanted to look at and improve the bill-collection process through communications. Lastly, we wanted to make clinical improvements, such as better adherence once people leave the hospital. Since getting the system, we have improved our click rates on emails and digital advertising by targeting specific groups. PatientBond has been really supportive of us and has been right there with us all the way.”

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