Novidea Partners with Certificial for Smart Certificate of Insurance Issuance to Create the Next-Generation Agency Management System

Novidea, the creator of a born-on-the-cloud, data-driven platform optimizing the entire insurance policy and distribution lifecycle, and Certificial, the Smart COI Network that is transforming insurance verification with real-time data, announced a new technology partnership to transform the legacy process of certificate of insurance (COI) issuance into a seamless, fully digital experience.

Through this partnership, Certificial’s Smart COI works natively in the Novidea agency management platform, making the necessary function of certificate issuance seamless and more efficient. Agents will benefit from real-time access to the most current COI on file. Novidea users will eliminate 90% of the time they spend issuing and managing COIs without ever leaving the Novidea cloud-based platform. Commercial lines policyholders will benefit as well by gaining access to the most up-to-date COI at all times, delivering an improved customer experience and access to modern technology through their Novidea agent or broker.

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For Certificial, the partnership with Novidea for certificate issuance strengthens their Smart COI Network and will have a trickle-down effect that positively impacts their network of agents, brokers, MGAs/MGUs, wholesalers, carriers, policyholders, and certificate holders. This partnership furthers Certificial’s mission to transform insurance verification for all stakeholders in the COI process.

“Certificial is thrilled to partner with Novidea, a company that shares many similar values with us,” said Peter Teresi, CEO and Co-Founder of Certificial. “Both Novidea and Certificial are working to drive innovation in the insurance industry through technology and partnerships, and we’re proud that Novidea chose us to be their partner for native certificate issuance.”

“Novidea has always focused on embracing strategic technology partnerships that improve our customer experience,” said Eric Ayala, SVP and GM of Novidea. “Certificial is a natural fit for us. This partnership exemplifies our ecosystem approach using best-of-breed technologies and leveraging our open API infrastructure. We are proud to have them as an added value service to create the next-generation agency management system and transform the legacy process of certificate insurance.”

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