Incident IQ Releases Integration With Identity Automation’s RapidIdentity SSO Platform

Integration provides students and staff with a simple, secure login process to access technology support and device management workflows.

Incident IQ, the workflow management platform built for K-12 districts, released an API-based integration for Identity Automation’s RapidIdentity, a leading identity and access management solution.

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Incident IQ provides K-12 districts with intuitive, customizable help desk workflows that make it simple for end users to submit help requests, while providing support teams with data-rich help tickets. RapidIdentity’s SSO solution protects larger K-12 schools from cybersecurity threats by providing secure login access to essential learning tools for district users. Technology downtime is a significant obstacle to K-12 instruction, and the RapidIdentity integration for Incident IQ provides a frictionless workflow for students and staff to get help fast.

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“Identity Automation and Incident IQ have the same goal in mind—to return time to the classroom to enhance the teaching and learning experience and benefit students,” said Travis Collins, Incident IQ CEO. “This integration helps teachers and students access support faster, providing one-click, secure logins. We are excited to continue our work with Identity Automation to engineer the best tools for K-12 users to access learning and support resources.”

“As districts increase their reliance on technology to deliver a high-quality learning experience, they need collaboration across their edtech partners, like us, to ensure the safety for every student device. RapidIdentity protects the sign-in process, and Incident IQ streamlines sign-in for students and staff across their districts,” said Identity Automation CEO, Jim Harold.

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