Automate and Improve Claims Subrogation Management with CCC Intelligent Solutions’ AI-Powered Safekeep Guidewire Marketplace App

Guidewire and CCC Intelligent Solutions (CCC), a leading SaaS platform digitizing the P&C insurance economy, announced that CCC’s new Ready for Guidewire validated accelerator for ClaimCenter – CCC Safekeep – is now available to users in the Guidewire Marketplace.

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“Safekeep’s AI engine applies a combination of machine-learning, natural language processing, rules, and predictive models to score and prioritize claims for more efficient subrogation management”

Insurers deploy digital strategies and AI to streamline workflows and improve their customer’s experience. Insurers’ ability to recover payments from third-party entities for claims losses, called subrogation, traditionally has been a time-intensive, manual process requiring in-depth investigations and analyses. CCC Safekeep, an enterprise platform that is part of CCC’s suite of smart digital solutions, is designed to leverage AI to speed and improve subrogation management to monitor, score, and prioritize claims according to an insurer’s specific parameters.

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The CCC solution removes manual touchpoints to help streamline the recovery process, reduce cycle times and improve accuracy by digitally packaging and automatically sending data, materials and evidence needed for negotiations. CCC Safekeep for Guidewire ClaimCenter integrates subrogation data directly into insurers’ digital workflows according to insurer rules, streamlining recovery identification, referrals, and the investigation process.

Within ClaimCenter, CCC Safekeep enables claims and subrogation adjustors to:

• Leverage AI-powered technology to quickly analyze data and evidence, and
• Provide near-real time detection of potentially recoverable dollars across the claims process.

CCC Safekeep can be used to help improve subrogation management across auto, property, workers’ compensation, and other insurance lines of business.

“Safekeep’s AI engine applies a combination of machine-learning, natural language processing, rules, and predictive models to score and prioritize claims for more efficient subrogation management,” said Jeff To, senior vice president, CCC Safekeep. “That increases the identification of subrogation opportunities, as well as accelerates time to resolution. We’re excited to expand upon the number of integrations that already exist between CCC and Guidewire.”

“We congratulate CCC Safekeep on its accelerator for ClaimCenter,” said Becky Mattick, vice president, Global Solution Alliances. “As an AI-decisioning solution, Safekeep simplifies subrogation and enables insurers to better serve customers and manage their businesses more profitably.

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