UKG Expands Collaboration with Microsoft to Create Better Technology Experiences at Work

Opportunity to embed UKG into engagement and communication solutions will help people spend more time on meaningful and purposeful work

UKG, a leading provider of HR, payroll, and workforce management solutions for all people, announced it will embed UKG solutions into popular systems of engagement and communication, beginning with Microsoft Teams. This initiative will help reduce the disruptions people regularly experience at work switching between multiple business applications and instead allow them to focus on completing important actions in the moment in the solution they prefer, like Teams.

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Capitalizing on the highly extensible UKG FleX technology platform, UKG collaborated with Microsoft to develop a single, seamless interface for UKG Dimensions and Shifts, the schedule management application within Teams. Organizations can empower their people to view and accept open shifts, request time off, punch in and out, and complete other workforce management tasks directly from Teams — without ever switching to Dimensions.

“Our collaboration with Microsoft is a powerful example of how the world’s leading technology providers are coming together to transform the workplace IT experience in service of people so that everyone can instead focus on more meaningful and purposeful aspects of their role,” said Hugo Sarrazin, chief product and technology officer at UKG. “Our vision to embed UKG into leading systems of engagement will eliminate the need to learn and navigate multiple applications and allow people to achieve more in the flow of work. We are committed to creating the new standard for interoperability in the HCM industry.”

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“The UKG Dimensions integration with the Shifts app in Microsoft Teams helps the workforce simplify scheduling and time management, all on one single, secure pane of glass,” said Nicole Herskowitz, vice president of Microsoft Teams and Platform. “With over two billion frontline workers globally, we have a unique opportunity to provide digital solutions to address the needs of this workforce who has been traditionally underserved.”

UKG has a long history of collaborating with Microsoft to help people get more done at work. The two organizations first partnered in 2018 to explore opportunities to help people get faster access to answers through a workforce management chatbot. In 2021, the collaboration expanded to feature a UKG Pro chatbot for Teams, as well as the ability to surface critical updates from Dimensions and Pro to Microsoft’s employee experience platform, Viva. Other projects together have focused on integrating Azure Active Directory (Azure AD) for security and simplifying business insights with Microsoft Dynamics 365.

“We foresee a future of HR technology where people are able to focus on what they need to achieve and how to make the biggest impact instead of which business application they need to use to complete frequent and routine tasks,” said Chris Todd, CEO at UKG. “By removing this friction from the workplace experience, we’ll help our tens of thousands of customers continue to positively transform work for their people every, single day.”

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