ERI Takes ITAD Data Security and Tracking Efficiency to New Heights with Proprietary Optech CAPTURE System

ERI, the nation’s largest fully integrated IT and electronics asset disposition (ITAD) provider and cybersecurity-focused hardware destruction company, has launched its new internal proprietary Optech CAPTURE system designed to comprehensively manage and track asset chain of custody throughout the entire ITAD process. The system, designed by ERI, is fully operational.

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“In the ITAD industry, a complete and detailed chain of custody is critical for proper data security and tracking”

Optech CAPTURE establishes fully transparent, complete chain of custody tracking, starting from when the assets are scanned at the site of origin and then throughout the entire process. The technology is accessible via mobile devices and used by ERI’s field technicians and freight carriers from the on-site customer location. With ERI’s built-in SOAR functionality, Optech CAPTURE enables ERI’s technicians to create a detailed list of products, complete with pictures of what is being picked up and packaged at the customer site. The system then provides a receipt, including a signature at the time of collection.

“In the ITAD industry, a complete and detailed chain of custody is critical for proper data security and tracking,” said John Shegerian, ERI’s Chairman/CEO. “We are proud to be pioneering a new level of efficiency and protection for our customers while responding to an industry need. We are taking our Optech platform that was already best-in-class and adding a new tool that takes it to a whole new level of excellence. Optech CAPTURE ensures that the chain of custody starts and ends with ERI when it comes to protecting customer data.”

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ERI is the first company in the industry to have a complete platform (integrated into its Optech system) utilizing artificial intelligence, machine learning and OCR technologies.

Optech is ERI’s robust, online IT and electronic asset disposition portal. It provides real-time transparency into a client’s account activity sharing asset details from receipt through final disposition. The platform is an extensible and configurable solution to meet the tracking needs for both data and non-data bearing assets of any organization, regardless of size or industry. ERI clients can securely access the portal 24/7 and can export key data on demand, run asset reports, or order services.

ERI works with all of its partners to increase the volume of material captured within a closed loop and is the recipient of an overall “A” rating from the Ellen MacArthur Foundation’s Circulytics tool which measures progress towards a circular economy.

ERI is the nation’s leading fully integrated IT and electronics asset disposition provider and cybersecurity-focused hardware destruction company.

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