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HCLSoftware Named a Leader in the PEAK Matrix Report for Digital Experience Platform (DXP) Vendor Providers

HCLSoftware announces that  Everest Group  has  identified HCL DX as a Leader its 2021 PEAK matrix report. Everest Group measures market impact by three main categories: 1) market adoption (number of clients, revenue base, and YOY growth), 2) portfolio mix (diversity of client base across industries, geographies, environments, and size), and 3) value delivered (based on customer feedback). This marks the second consecutive year that HCL DX has been recognized as a Leader by Everest Group.

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What Everest Group liked about HCL DX:

  • A comprehensive offering that caters extensively to the three main modules of a DXP solution, underpinned by low-code capabilities that empower business users.
  • DX has a large footprint over key North American and European geographies and is capturing the high growth APAC region.
  • Enterprise clients express great appreciation for the after-sales support, citing  HCLSoftware  as very responsive.
  • Clients also see the key differentiators being the fast implementation time and the flexibility of the platform.
  • DX offers comprehensive data management and governance capabilities such as data migrations, solutions to activate first-party data, and an integrated customer data platform.
  • HCLSoftware is focused on activating employee and partner experiences in the wake of the pandemic.
  • HCLSoftware have substantial community support for its offerings, crucial for providing clients product support.
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“We are very proud to earn the Leader designation by Everest Group for the second consecutive year,” said Richard Jefts, Vice President and General Manager, HCL Digital Solutions. “What really stands out in this report is the confidence that our clients have in the HCL DX platform and our people.”

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