Upcoming ISG Provider Lens study will evaluate platforms for centralizing and streamlining organizational change management
Information Services Group, a leading global technology research and advisory firm, has launched a research study examining Organizational Change Management (OCM) platforms and tools that help organizations adapt to rapidly evolving technology and business models.
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“These OCM platforms and tools can help enterprises adapt their organizational structure and enable their employees to thrive in rapidly changing business environments.”
Study results will be published in a comprehensive ISG Provider Lens report called Organizational Change Management (OCM) Platforms and Tools, scheduled to be released in November. The report will evaluate providers of OCM, training and communication platforms. It does not cover independent advisory firms or their business units, such as ISG Enterprise Change, that offer OCM services that are not platform-dependent.
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
Enterprises are ramping up their OCM programs to meet increasing global challenges and shifting business conditions. Enterprises increasingly focus on making these efforts more scalable using OCM platforms that provide centralized and streamlined approaches to change management, facilitating communication, collaboration and training while also providing insights into how individuals and groups respond.
“Leading OCM platforms and tools deliver methodologies, frameworks and end-to-end services covering the entire value chain—from strategy and vision to execution,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “These OCM platforms and tools can help enterprises adapt their organizational structure and enable their employees to thrive in rapidly changing business environments.”
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For the study, ISG has distributed surveys to 58 providers of OCM platforms. Working in collaboration with ISG’s global advisors, the research team will produce three quadrants representing the OCM platforms and tools the typical enterprise is deploying based on ISG’s experience working with its clients. The three quadrants are:
- OCM Platforms, evaluating providers offering platforms that help enterprises manage change more effectively, reduce risk and achieve strategic goals. These platforms must be intuitive and user-friendly, promote collaboration and stakeholder engagement and help generate critical data and informative reports.
- Training platforms, assessing OCM platforms devoted to training. These platforms should be easy to use, with customizable pricing and features and strong integration and compatibility with other systems.
- Communications platforms, examining providers that offer communication platforms that can be integrated with or are part of OCM platforms. Combined with AI, communications platforms can be used to forecast planned campaign outcomes and facilitate effective collaboration among diverse stakeholders.
The study will examine products and services available globally. ISG analyst Iain Fisher will serve as author of the report.
A list of identified providers and vendors and further details on the study are available in this digital brochure. Providers not listed in the brochure can contact ISG and ask to be included in the studies.
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