Focus on Upskilling Your Workforce for Generative AI Success

Generative AI is extraordinarily powerful and the whole argument about AI taking our jobs, well, forget about it—it’s ancient history. The real talk now is all about the exciting roles that Generative AI is set to create. We’re talking about AI auditors, AI ethicists, and more, as reported by the Capgemini Research Institute. Generative AI has found a deeper adoption in the marketing, sales and customer service departments, where AI-generated responses are driving better personalization and contextual conversations with customers. According to Salesforce, marketing and sales executives are still finding it hard to tap the capabilities of generative AI for their various campaigns. That clearly points to the lack of training and understanding of this new AI tool for business operations. Organizations that are upskilling their current workforce are likely to succeed with generative AI in the near future. It could be a costly investment, but productive and business-friendly in the long run if the initiative is tied to organizational development and culture.

A whopping 69% of surveyed executives are positive that Generative AI will pave the way for new job titles.

The same survey also revealed that 68% of executives believe that integrating Generative AI into their workforce will demand substantial investments in upskilling and cross-skilling their talent pool.

Shifting Employee Roles from Ideation to Creation

That means we’re looking at a whole new level of training and developing our teams to keep up with this game-changing technology. It’s clear that embracing Generative AI is not just about implementation, but also about empowering our workforce with the necessary skills and knowledge.

69% of businesses believe that Generative AI is poised to revolutionize the way projects are approached. With Gen AI in the picture, employee roles are going to experience a major transformation. Instead of solely focusing on creativity, their responsibilities will shift toward creation, review, and refinement.

Read: Unlocking Generative AI for Marketing and Sales 

Think about it—Generative AI will provide concepts and initial designs, allowing talented teams to take the reins and bring those ideas to life. It’s an exciting shift that promises to unlock new levels of productivity and innovation.

Enhanced Efficiency and Empowered Work

Looking at things from a consumer’s perspective, 70% believe that AI will make them more efficient in their work. They expect AI to liberate them from mundane tasks and empower them to delve into the strategic aspects of their roles. With AI by their side, consumers anticipate a boost in productivity and the freedom to explore new horizons within their professional realm.

Franck Greverie, Chief Portfolio Officer and Group Executive Board Member at Capgemini commented on the transformational role of generative AI tools in the organizations where innovation is highly valued for growth and sustainability.

He also added that even though we dive into this AI-driven future, it’s crucial to keep a human-centric focus. Scaling generative AI and ensuring its successful integration requires us to prioritize trust in the workplace. That means implementing the technology sustainably and responsibly across the entire organization.

The study unveiled that a remarkable 70% of organizations in the high-tech industry have embarked on generative AI pilots. Moreover, an impressive 18% have already implemented this cutting-edge technology across select locations or business functions.

Also Read: 35 Generative AI Tools for 2023 That You Should be Using Right Now

Delving into the most compelling use cases of generative AI, two heavyweights take the spotlight. First up, we have 3D modeling for crafting intricate shapes that push the boundaries of imagination. And second, predictive maintenance swoops in to save the day, ensuring smooth operations and preventing costly downtime.

According to the survey, 67% of executives mentioned that generative AI holds immense potential within the IT function. Picture a future where AI-driven innovation transforms IT landscapes, propelling organizations into the next frontier of efficiency and breakthroughs. Executives also foresee generative AI leaving its mark on other vital domains, such as marketing, sales, and communication.

With this survey, it’s clear that the power of upskilling cannot be underestimated in the age of Generative AI. As organizations embrace this transformative technology and witness its potential, it becomes imperative to invest in developing the skills of our workforce.

With the necessary training and knowledge, we empower our teams to harness the full capabilities of Generative AI leading to a future where innovation thrives.