Posh continues to prove the success of its suite of specialized AI products and services for financial institutions, helping to transform the customer and employee experience internally and externally
Posh, the market-leading AI platform of purpose-built solutions for financial institutions, has announced a new milestone: they have successfully reached over 100 deployed solutions with 58 live clients. This accomplishment highlights Posh’s AI solutions’ consistent momentum within the financial industry and demonstrates strong client retention within the Posh AI ecosystem.
AiThority Interview Insights: How to Get Started with Prompt Engineering in Generative AI Projects
Posh’s comprehensive AI-powered solutions across mobile and digital channels specialize in streamlining customer conversations, assisting with lead generation opportunities, and internal knowledge management. By harnessing the capabilities of our AI, these solutions offer swift assistance and answers, freeing up time for employees to focus on helping customers achieve their financial objectives. Each solution is built to empower banks and credit unions by enhancing customer and employee experiences.
Since January, Posh has witnessed a remarkable 41% surge in Helpful Banking Moments, a metric Posh uses to gauge successful customer outcomes. Additionally, there has been a 49% increase in voice chats and a 40% increase in digital chats, showcasing Posh’s ability to effectively scale its products without compromising exceptional results. This achievement further cements Posh’s position as an AI-native company and represents its continued commitment to creating AI solutions to answer the needs of financial institutions.
Read More about AiThority Interview: AiThority Interview with Frank Diana, Principal Futurist at Tata Consultancy Services
“In all of my vendor interactions, I have yet to find a better partner than Posh. From initial vision discussions to design and implementation support – they are outstanding! They are as focused on delivering benefits and value to our members as much as we are. This is why we call Posh a partner!” – Todd Woods, SVP of Technology at Interra Credit Union.
“In this wave of interest in AI, as vendors look to incorporate AI as add-ons into their product suites, Posh stands out as AI-native: deeply rooted in the domains of both AI and financial services. Since our founding, we’ve remained committed to being a steadfast partner for banks and credit unions, offering authentic guidance and serving as a reputable thought leader in the dynamic AI landscape. Our milestone of 100 successful AI deployments is a testament to this dedication. We will continue to build solutions that address the needs of our clients and deliver authentic value,” – Karan Kashyap, co-founder and CEO of Posh.
By adapting cutting-edge AI and LLM (large language model) technology for the banking domain, Posh continues to innovate our existing product lineup while enabling new solutions to improve operational efficiencies and customer satisfaction. Posh is dedicated to applying AI to solve the needs of its clients while safeguarding organizations from potential reputational risks associated with the technology.
Latest AiThority Interview Insights : AiThority Interview: Top AI and ML Trends Transforming the Customer Service Industry
[To share your insights with us, please write to sghosh@martechseries.com]
Comments are closed.