Memorable Characters in Ads Boost Chances of Profit by 30% – but Just 4% of Us Brands Are Using Them, Says System1

Research from System1 has found the use of Fluent Devices (fictitious characters, human or creatures, created by a brand and used as the primary vehicle for creative across more than one ad) increases advertising effectiveness, although their use in US ads has declined significantly over the past 20 years.

The study, using independent data from the IPA DataMINE database, reveals that campaigns using a fluent device are 37% more likely to increase market share than campaigns not using a fluent device; 27% more likely to increase customer gains; and 30% more likely to increase profit gains.

Nevertheless, use of Fluent Devices among entries to the IPA Effectiveness Awards has decreased from 41% in 1992 to just 12%. What’s more, the percentage of US ads using the tactic currently stands at just 4%.

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System1’s own data reinforces the fact that using Fluent Devices directly increases brand growth. System1 Ad Ratings translates raw emotional response to an ad into a 1-5 Star Rating that is predictive of market share growth. In the US, brands using memorable characters as Fluent Devices are almost 50% more likely to achieve 3-Stars or higher and 3 times more likely to achieve 5 stars. Ads with a fluent device were 16% less likely to achieve the lowest score of just one star, resulting in 0% brand growth (see Table 1).

Character Fluent Devices such as the Pillsbury Doughboy, Tony the Tiger, the Kool-Aid Guy or Mr Peanut were once a staple of US advertising. Over the past twenty years however, there has been a steady decline in their use, but their unique properties mean that brands in the digital era are missing a trick.

Fluent Devices also make digital campaigns work harder. A joint study between System1 and Lumen found that brands using a fluent device can increase ad viewability in a digital context and extend dwell time, the latter by as much as 50%. The research showed that they also increase spontaneous brand recall by as much as 25% over a version of the same ad that doesn’t feature the Fluent Device.

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Referencing their vast Ad Ratings database, System1 explain why Fluent Devices are so powerful: advertising with a Fluent Device delivers greater emotional impact without sacrificing strong branding and recognition.

Orlando Wood, Chief Innovation Officer at System1 Group commented, “Fluent Devices help advertisers build long-term memory structures. Character Fluent Devices are so effective that they – and the brands they represent – can stick in our memory for decades after the campaign has ended. Repeatedly used characters elicit a powerful emotional response and can be instantly recognised anywhere, making them indispensable in the digital era. They offer digital platforms the opportunity to reach beyond short-term returns to sustained growth over long-term. Digital videos that feature a character Fluent Device are more likely to get viewed, be watched and recalled. The emotional surplus that Fluent Device campaigns enjoy has a real media value – achieving growth that would not be possible otherwise other than through vastly increased spend.”

Tom Ewing, Head of Marketing, added, “This work proves that the characters we all love in advertising aren’t just good fun, they’re good business. It’s a tragedy for creativity that they’ve declined so strongly and smart brands should be looking to Fluent Devices to generate growth and gain a competitive edge.”

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