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AI’s Modern-day Gold Rush: Seizing Opportunities in an Era of Rapid Innovation

By: Howard Boville, President, Consulting & Engineering Services, at DXC Technology

Next week’s World Artificial Intelligence Cannes Festival in Cannes France is a great opportunity to hear about the latest AI advancements across different industries and how leaders can prime their organizations for the work ahead.

As organizations everywhere work to unlock AI’s full potential, many of them recognize that the biggest benefits of AI transformation are still to come.

According to an October 2024 BCG report, just 22% of companies around the world have both implemented an AI strategy and built advanced capabilities, which resulted in measurable gains. Meanwhile, a staggering 74% are still struggling to achieve and scale real value.

Businesses everywhere are racing to integrate AI into their operations, eager to stake their claim in what feels like a modern-day California Gold Rush. But just like those early prospectors of the mid-19th century, many are still unsure where the real value lies—or worse, they’re sifting through sand hoping for a quick windfall.

All the attention and scrutiny around the AI chatbot from DeepSeek serves as a stark reminder that the field is evolving at an unprecedented pace, and staying ahead requires not only innovation but also agility and strategic foresight.

So, what separates the AI winners from those still searching? How do organizations move beyond experimentation to true enterprise-wide impact?

Also Read: AI-Powered Communication: Elevating Engagement and Efficiency in the Workplace

Starting small and thinking big

Thanks to its democratization and continuous innovation, as we’ve seen with DeepSeek, AI is becoming more accessible than ever. However, companies need to start experimenting with AI strategically to achieve clear outcomes, rather than rushing into AI for the sake of adopting it.

To do this, it’s important for companies to embrace a pragmatic approach to AI, focusing on solutions that can be effectively used in the real world. And we expect to see more examples of organizations starting to take the initial leap by starting small, thinking big and demonstrating quick wins.

A good example is the financial services company Equitable Holdings, which built a GenAI-powered virtual service agent that analyzed thousands of documents, enabled customer representatives to respond 80% faster, and freed them up to focus on more value-added tasks.

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And we’re seeing banks, airlines, healthcare organizations, car manufacturers, and others move swiftly from experimenting with AI to making it a core element of their strategy. Helping clients embrace each opportunity with the passion of a first-time entrepreneur sets the stage for broader implementation based on the insights we learn together.

Learning from the past to shape the future

The technology waves that we’ve lived through—such as the shift from analog to digital, the rise of the internet and the migration to the cloud—can inform and illuminate us as we prepare to unlock the full potential of AI, quantum and other technologies.  The challenge is that technological waves are breaking faster these days. And waiting or pausing is not an option.

Just as people know to swim through ocean waves so they don’t get knocked over, companies can’t afford to shy away from what’s ahead. They need to dive in and start imagining a world where machines can automate, analyze and even predict the future.

This includes implementing small, focused applications that address specific pain points within an industry, rather than attempting a large-scale, comprehensive AI overhaul right away. This allows for gradual adoption, easier integration and the ability to learn and refine AI usage as you go along.

Also Read: How is the Rise of AI Impacting Intellectual Property Management?

Fueling AI innovation through collaboration

No company can go it alone in this next era of AI — businesses that work in isolation will risk being left behind.  Joint ventures, strategic partnerships and informal collaborations can help organizations pool resources and expertise, tap into new markets and move swiftly from experimenting with AI to making it a core element of their strategy.

Thanks to industry-specific AI innovation hubs and centers of excellence, high-impact use cases of AI can be unlocked by combining resources, skills and knowledge—and facilitating a multidisciplinary meeting of the minds.  This sets the stage for broader implementations based on insights that can be learned together and a desire to push the boundaries of what AI makes possible in the future.

To do so, businesses need to put collaboration front and center and work with partners who understand how to navigate the future and push the limits of what AI makes possible.

[To share your insights with us as part of editorial or sponsored content, please write to psen@itechseries.com]

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