CrowdStrike Unleashes New Agentic, Outcome-Driven AI Innovations to Power the Next Evolution of the SOC

CrowdStrike today unveiled Charlotte AI Agentic Response and Charlotte AI Agentic Workflows, marking a leap forward in modern SOC operations. Combined with the previously announced Charlotte AI Agentic Detection Triage, Charlotte AI transcends “ask-and-respond” copilots, delivering autonomous reasoning and action on first- and third-party data. The AI-native CrowdStrike Falcon® platform is now cybersecurity’s intelligent reasoning AI platform, drawing conclusions without human prompts and taking action with bounded autonomy.

Also Read: AiThority Interview with Nicole Janssen, Co-Founder and Co-CEO of AltaML

Building on Charlotte AI innovation, CrowdStrike extends the power of agentic AI to cybersecurity services. Falcon Complete Next-Gen MDR with Charlotte AI utilizes the triage decisions of CrowdStrike’s elite analysts to accelerate investigations – creating a powerful, one-of-a-kind feedback loop that supercharges human and AI performance. The winning combination of CrowdStrike’s Charlotte AI agentic model, Next-Gen MDR and CDR, as well as the underlying Falcon platform, delivers the industry’s most advanced AI-native SOC. For the first time, security teams can combine AI-powered real-time detection, expert-informed investigation and automated response within one native architecture. From analyst productivity to full-cycle response, CrowdStrike is redefining how AI protects the modern enterprise.

“There’s a profound difference between adding AI features and fundamentally transforming how cybersecurity works. Charlotte AI goes beyond augmenting humans with suggestions – it actively investigates, reasons and responds autonomously within expert-defined guardrails,” said George Kurtz, founder and CEO of CrowdStrike. “Our agentic AI innovation represents a fundamental shift from reactive to proactive security – furthering CrowdStrike’s mission of stopping breaches.”

New Innovations:

• Charlotte AI Agentic Response: Exponentially increases analyst productivity by automatically asking and answering the investigative questions a seasoned security analyst would pose, accelerating root cause analysis, mapping lateral movement and guiding next steps. This translates to hours of time saved weekly across repetitive alert investigations.

• Charlotte AI Agentic Workflows: Delivered through Falcon Fusion SOAR, these drag-and-drop, LLM-powered workflows enable analysts to insert and activate AI reasoning directly within automated playbooks. For example, a workflow can automatically determine whether a device should be contained based on company policies, then generate appropriate communications for different audiences – executive summaries, technical updates or customer advisories – with automatic translation for global teams.

• Falcon Complete with Charlotte AI: Falcon Complete Next-Gen MDR analysts now leverage Charlotte AI to triage alerts and accelerate analysis, combining expert human oversight with intelligent automation to stop breaches more efficiently.

• Charlotte AI Agentic Detection Triage for Identity: Now extended to Falcon® Identity Protection, allowing analysts to prioritize and act on high-risk identity threats alongside endpoint and cloud alerts, reducing noise and surfacing real attacks faster.

Also Read: The Growing Role of AI in Identity-Based Attacks in 2024

Expanded Protection Across the Digital Estate

CrowdStrike also announced new Falcon platform capabilities that extend protection across critical infrastructure and enhance organizational resilience:

• Falcon® for XIoT with ExPRT.AI: Now validated by 12+ leading ICS vendors, this solution delivers real-time, adversary-driven risk insights, enabling organizations to focus on actively exploited vulnerabilities to protect operational technology and IoT systems without disruption.

• CrowdStrike Pulse Services: New expert-led services help security teams operationalize agentic AI through modular engagements that assess readiness, align workflows and fine-tune policies, accelerating security maturity with targeted guidance.

[To share your insights with us, please write to psen@itechseries.com]