David Energy Taps VertexOne to Transform Customer Experience and Enable Clean Grid Goals

VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced that David Energy, a technology-driven retail energy provider (REP) with a mission of bringing a power grid that runs on 100% clean energy to life, has gone live in Texas, New York, New Jersey, and Massachusetts with VertexOne’s VXretail and electronic data interchange (EDI) solution, VXexchange.

Since its launch in 2019, the New York City-based REP has focused its efforts on decarbonization, namely, transforming the way people interact with electricity by helping to bring the power of a completely clean energy grid to fruition, one home and business at a time.

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“We’re not just supplying clean energy, we’re working to fundamentally change how people engage with it, and VertexOne gives us the tools to do that at scale.”

The migration to VertexOne’s industry leading platforms, David Energy Chief Operating Officer, Brett Lotito said, helps the company do just that.

“We’re not just supplying clean energy, we’re working to fundamentally change how people engage with it, and VertexOne gives us the tools to do that at scale,” Lotito said. “With VertexOne, we have the stability, flexibility, and end-to-end functionality we need to innovate, grow, and continuously introduce new products to our customers while maintaining the high level of responsiveness our mission demands.”

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Lotito added the implementation that enables David Energy to automate the customer lifecycle, simplify complex billing for large commercial accounts, and enhance both operational complexity and customer service as it looks to expand its services in competitive, deregulated markets.

“Our platforms are designed for forward-thinking energy suppliers like David Energy who are leading the charge in clean energy,” VertexOne Senior Vice President of Sales Strategy, Ananda Goswami, said. “We’re excited to support their mission by giving them the agility and reliability needed to scale and deliver customer-centric innovation while advancing the transition to a cleaner energy future.”