ServicePower Previews the Future of Field Service with AI On-Demand Home Services Cloud

Platform will connect brands with 222,000 vetted contractors to deliver intelligent, automated, and compliant service at scale.

ServicePower, a leading provider of field service management solutions, unveiled its vision for the On-Demand Home Services Cloud—the first and only AI-assisted platform designed to transform how brands deliver service. When fully realized, the platform will combine contracted workforce management, AI/ML-driven intelligence, and access to over 222,000 fully vetted contractors across more than ten home service trades.

Designed for a wide-variety of industries including home and extended w******* providers, home appliance manufacturers, fiber optic broadband companies, utilities deploying smart meters, single-family and multi-family property managers, the On-Demand Home Services Cloud will enable brands to deliver high first-time fix rates while providing complete transparency throughout the service lifecycle.

Building on ServicePower’s industry-leading field service platform and enhanced by recent acquisitions—including Inveniam (AI-powered diagnostics and computer vision) and PlusOne Solutions (broad-based contractor intelligence and compliance)—the Home Services Cloud will combine multiple layers of intelligence to enable smarter decision-making and service execution.

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This includes:

• Contractor Intelligence – Build and maintain the optimal contractor network by combining your own resources with ServicePower’s extensive pool of vetted contractors, all evaluated through a platform-wide scorecard to ensure the best contractor is always assigned.
• Service Intelligence – Optimize operations with end-to-end visibility.
• Asset Intelligence – Understand and predict asset performance and needs.
• Diagnostic Intelligence – Identify issues before a technician arrives.
• Parts Prediction – Ensure the right part is ready for every repair.

“This is a game-changer for brands, contractors, and consumers,” said Frank Gelbart, CEO of ServicePower. “With our new Home Services Cloud, we’re not just connecting jobs to contractors, we’re using intelligence at every step to ensure the right labor, the right part, and the right outcome, every time. No one else offers this level of automation and precision.”

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For contractors, the platform represents a powerful growth opportunity. ServicePower helps identify, recruit, onboard, and activate contractors while managing profiles, background checks, licensing, and insurance. The acquisition of PlusOne Solutions further expands opportunities by connecting contractors with major brands that need service coverage.

“Brands need trusted partners to deliver quality service at scale,” Gelbart added. “With ServicePower, they get the first and only fully automated, AI-driven platform that ensures exceptional experiences for everyone involved.”