Add an AI Chatbot to your site to capture leads, book meetings, and give your website visitors instant answers about your products and services.
Nutshell, the all-in-one AI-powered CRM for sales, marketing, and customer engagement, announced the release of its AI Chatbot this week—a fast, on-brand way for businesses to turn website visitors into qualified leads while delivering always-on customer support.
Nutshell’s AI Chatbot answers questions using your own content, drops your meeting Scheduler right in the chat, and can automatically create leads with full transcripts saved in Nutshell—so reps have the context they need to follow up.
How it works:
- Train in one click: Point the chatbot to your website URLs and PDFs to build an instant knowledge base—no coding required.
- Engage visitors: Prospects and customers chat with your bot on your site, get accurate answers, and can book meetings or share details.
- Stay on-brand and in control: Customize name, tone, and response length, add quick-reply prompts, and define topics to avoid.
- Hand off seamlessly: Route to the right teammate when needed—full chat history is passed along, so nothing is repeated.
- Accelerate your funnel: Capture leads automatically and log every transcript, saving time for customer-facing teams.
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“Businesses don’t just need more traffic—they need more conversations that convert,” said Chris Cain, Nutshell’s VP of Product Development. “Nutshell’s AI Chatbot uses your own content to deliver helpful, on-brand answers, book meetings in the moment, and create qualified leads automatically, so teams can focus on closing.”
Will Gordon, Nutshell’s Sr. Director of Marketing, added, “We’ve been using our own AI Chatbot, Shellbot, on nutshell.com for a few months now. It’s reduced our customer support queue and has been a great way for us to capture more quality leads for people looking for CRM, Sales, Marketing, and Engagement software!”
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