Dexian® Expands Services to Support Enterprise Deployment of Agentforce 360

Dexian expands relationship with Salesforce to help customers navigate their agentic transformation and scale their digital labor workforce.

Dexian, a global leader in talent and technology solutions, announced the launch of new implementation, integration, and managed services for Agentforce 360 to help enterprises deploy and scale autonomous AI agents across customer and operational workflows. Dexian’s customers will now be able to deploy Agentforce 360 to embed digital labor into existing Salesforce environments, connect AI agents to ERP and data systems, and operationalize AI with governance and audit controls in place from day one. This solves a common barrier to enterprise AI adoption: according to McKinsey’s State of AI 2025 report, nearly two-thirds of organizations have not yet begun scaling AI across the enterprise.

Agentforce is a digital labor platform for enterprises to augment teams with trusted autonomous AI agents in the flow of work. Customers can build powerful AI agents for any application, workflow, or process, and seamlessly integrate them into existing data systems, business logic, and user interfaces so they can anticipate business needs and take action‌.

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Customers can activate AI agents to increase lead conversion, accelerate follow-up, improve service case containment, and intelligently route inquiries across sales and service environments through Dexian’s Salesforce implementation expertise and AI-enabled delivery accelerators. By aligning AI agents to revenue and service performance metrics, Dexian helps organizations drive measurable gains in responsiveness, efficiency, and customer experience. Powered by Dexian’s AI accelerators, implementations can be delivered 3–5 times faster and at 30–50% lower delivery cost, reducing manual effort while accelerating time to value.

“Agentforce represents an important step forward in how enterprises think about growth and service,” said Maruf Ahmed, CEO of Dexian. “AI agents have the potential to expand capacity, improve responsiveness, and elevate the customer experience. The opportunity is significant, but realizing it requires thoughtful integration and clear alignment to business outcomes. We help organizations scale digital labor with confidence, structure, and measurable impact.”

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