Yumpingo Raises $10 M to Transform Guest Experiences in Restaurants

By AIT News Desk On Jan 29, 2020

Series A funding will support company’s global expansion and guest engagement platform development

Restaurant intelligence platform Yumpingo announced it has raised $10 million in a Series A investment with London-based VC Smedvig Capital. The funding will be used to scale and further innovate Yumpingo’s one-minute instant review platform, launch Yumpingo Pay, a new pay-at-table platform, and expand the company’s sales and operations internationally. Additionally, Keith Taylor, chief financial officer of Equinix, and Mike Ryan, CEO of Bullet Point Network, and previously partner and head of global equity products at Goldman Sachs, are investing in the round and will be joining the Yumpingo board. Also investing is David Cantu, co-founder of HotSchedules, one of the world’s largest SaaS data platforms in the restaurant industry.

“Yumpingo’s unique instant review platform helps restaurants gather valuable real-time insights into their customers in an ever-competitive and customer-centric industry. We’ve been really impressed with Gary and the team, and are excited to partner with them to grow Yumpingo into the global leader in this emerging space.”

“We’re delighted to be partnering with the team at Smedvig Capital and welcome Joe and Rob to our board,” said Gary Goodman, CEO and Founder of Yumpingo. “Along with Keith and Mike, to have such experienced investors join our board is a testament to the strength of the business we have created and the market opportunity we are seeing around the world for Yumpingo to empower restaurant teams to improve guests’ experiences every day.”

Smedvig Capital is a top European venture capital firm. According to Joe Knowles, Principal at Smedvig Capital: “Yumpingo’s unique instant review platform helps restaurants gather valuable real-time insights into their customers in an ever-competitive and customer-centric industry. We’ve been really impressed with Gary and the team, and are excited to partner with them to grow Yumpingo into the global leader in this emerging space.”

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Yumpingo collects data at the end of a meal when the check is presented via a one-minute survey on operator-branded hardware or through a diner’s smartphone. Data is distilled down into meaningful insights that provide management (at site, regional and corporate levels) with the visibility to make informed decisions about how best to optimize the guest experience at the menu item, service, site, menu or concept level.