SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management…

The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading CX Management Service providers…

The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading CX Management Service providers…

Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities 8x8, Inc. …

Celebrating the Grand Opening of Barranquilla, Colombia, as a Key Milestone in UnifyCX's Global Growth UnifyCX, officially launches today, marking…

Global healthcare consumer experience platform leader doubles down on personalization including new clinical care experience and health journey…

Vikas Gupta, EVP & GM- HARMAN Digital Transformation Solutions shares about the trends in AI and analytics that are driving digital…

Today, at NRC Health’s 30th annual conference, Human Understanding Beyond | HUB24, the organization debuted healthcare’s most comprehensive…

Dan Twing, President and Principal Analyst for Intelligent Automation at Enterprise Management Associates, chats about intelligent automation,…

HCLTech plans to train 10,000 employees on IBM’s watsonx™ AI and data platform HCLTech, a leading global technology company, and IBM …