Introduction Zendesk AI unveils the industry's most complete service solution for the AI era. Autonomous AI agents, workflow automation, agent…

Leading CX innovator to deliver industry's most advanced AI agents and only complete CX platform for the AI-first era Zendesk announced it will…

CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent…

TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies,…

Nucleus Research published a report assessing Zendesk user’s experience with the CRM platform to determine the incremental value of transitioning to…

Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…

The listing will enable enterprises to deliver human-like experiences through Yellow.ai's Dynamic Automation Platform (DAP), leading to 60 percent…

5Mins AI, the leading bite-sized workplace learning platform announced collaborations with global software leaders: Zendesk, Atlassian, and HiBob.…

Customer experience (CX) leaders are quickly realizing the infinite possibilities of using Generative Artificial Intelligence or GAI in the…

18 billion tickets and trillions of data points informing bots and generative AI will help every business deliver superior customer experiences…