Perception Point, a leading provider of advanced threat protection across digital channels, announced that it has launched Advanced Threat Protection…

Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key…

PartnerHero, a top provider of outsourced customer operations, announced that it has acquired SupportOps, a leading provider of CRM implementation and…

Adelante, a Zendesk, Inc. implementation partner helping companies get set up on Zendesk in seven days, announced their innovative setup service for…

Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically…

Aisera, the world's leading AI-driven service experience platform for automated customer experiences (CX), announced that its solutions are available…

Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, launched…

Nextiva announced that Alan Black, former CFO of Zendesk and founder of Surfspray Capital, and Robert (Bob) Beauchamp, former chairman and CEO of BMC…

The partnership bolsters Zendesk, Inc. customer data with GetFeedback customer feedback to create a more holistic view of the customer journey  …

The new Unbabel integration with Zendesk will offer a service that builds better customer experiences for brands by enabling customer service…