Alex Constantinople joins the company as CMO, with Jeff Titterton expanding role as COO. New board directors Brandon Gayle of NBA San Antonio…

Alex Constantinople joins the company as CMO, with Jeff Titterton expanding role as COO. New board directors Brandon Gayle of NBA San Antonio Spurs,…

100,000 of ActiveCampaign's 130,000 customers now use integrations to create amazing customer experiences at scale ActiveCampaign, the leader in…

AVOXI expands integrations with essential CRM technologies to increase contact center efficiency and improve customer satisfaction AVOXI, a global…

First-response Time or First Reply time is the first step to determine a company's stance on its customers and their satisfaction. It lets customers…

By adding new solution to the Zendesk Suite, the company continues democratizing customer service with new enterprise-grade capabilities designed to…

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses to meet…

Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, and integration with the Sunshine…

Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, Inc., and integration with the Sunshine …