Artificial Intelligence Services, New Automation Processes, and Workflows Can Raise WFH Agent Productivity ASAPP, Inc., the AI Cloud company…

Contact center professionals responding to a survey by Five9 and ICMI reported an average agent turnover rate of 58%, noting increased workload was…

DigniFi, an automotive financing platform, announced a new partnership with TruVideo, a leading video and texting platform, to help auto service…

Aiming to make the AI an Official Service By The End of FY2018, transcosmos Launches A Trial Campaign For Clients That Wish To Leverage Machine…

Service Setter’s Cari Connect takes the wheel for service phone handlers who are tired of being Owned By The Phone and struggling with low CSI…

Highlights: Lenovo TruScale GPU as a Service (GPUaaS) empowers customers with GPU resources on demand Lenovo XClarity One delivers the…

Introducing unified metrics, generative AI-powered reports and insights, and a custom ML model building studio Zoho Corporation, a…

Runs contact centers with capabilities to integrate AI applications at one stop transcosmos is pleased to announce that the company has developed an…

Execo and ContractPodAi announce a strategic partnership to embed Leah's AI technology into Execo's legal services. Execo, a next-generation…

AVANT, a platform for IT decision-making and the nation's premier Technology Services Distributor, today announced a strategic partnership with …