How Lenovo Leverages AI and ML for an Unbreakable Supply Chain

Introduction

Using Lenovo Supply Chain Intelligence, they can anticipate and reduce supply chain risks in dynamic markets. The susceptibility of supply systems to abrupt global events like the COVID-19 pandemic and the 2021 Suez Canal blockage has been amply demonstrated.This blog delves into the history of our supply chain transformation and demonstrates how Lenovo SCI could assist businesses in many sectors in improving their ability to handle unforeseen circumstances and gain a competitive advantage.

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Navigating Troubled Terrain

1. The Difficulty of Handling Globally Sensitive Supply Chains
2. Anticipating Supply Chain Issues
3. Lenovo’s supply chain places items in close proximity to aircraft.

Unveiling the Holy Grail of Best Solutions

• Lenovo developed Supply Chain Intelligence (SCI) as an AI-driven solution to monitor and address supply chain data in real-time, thereby preventing and mitigating risks in global marketplaces.
• In order to keep quality and security under tight control while quickly bringing innovative solutions to worldwide markets, Lenovo has developed lean and agile operations over the last decade thanks to its world-class manufacturing and supply chain strategy.
• Integrating AI and real-time data into the logistics system is a massive undertaking that Lenovo has taken on. The goal was to provide end-to-end visibility into the whole supply chain by eliminating silos between systems and stakeholders.
• Lenovo developed Supply Chain Intelligence (SCI) to make its aim a reality. SCI is an intelligent platform that unifies the company’s supply chain management and transaction systems.

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How Does Lenovo Leverages SCI (Supply Chain Intelligence)?

• When it comes to making decisions and keeping track of daily tasks, over 70% of Lenovo supply chain personnel rely on SCI. Lenovo and the trading partners can now share pertinent information more quickly and easily than ever before thanks to cross-functional teams sharing the same platform. This has resulted in a 60% reduction in decision-making cycle times.
• Continuously analyzing supply chain data, SCI uses AI and machine learning technologies to anticipate possible issues and provide solutions in real time. More than 800 separate data sources have been integrated with SCI so far; this accounts for about 80% of the total data inputs used by the Lenovo supply chain. Over the course of a day, SCI completes more than 1,500 data-related activities, unearthing previously unknown insights.
• With SCI, Lenovo’s global supply chain can respond faster to supply chain risks and meet customer demands for on-time deliveries by combining traditionally fragmented operations into an end-to-end digital workflow.
• The system monitors the market for demand signals and creates fresh estimates in real time using predictive analytics. This helps to increase the accuracy of forecasts and ensures that the necessary materials are available to satisfy customer demand. The solution aids in making sure that suppliers adhere to Lenovo’s stringent quality and sourcing standards and is supported by intelligent procurement and intelligent quality management capabilities.
• Lenovo customers may now receive real-time delivery estimates for their online orders, based on the availability of components, thanks to the integration with SCI. Smart logistics insights are also made available by SCI, allowing for precise visibility into the logistics network’s order status and location.
• A 4.8% rise in i***** and a 5% improvement in on-time-in-full delivery performance were both aided by SCI. Actually, with the support of SCI, Lenovo was able to increase service standards while cutting logistics and manufacturing expenses by almost 20%.

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Conclusion

To help guarantee on-time delivery, SCI notifies the appropriate Lenovo staff on the adjustment instantly once chosen. No matter the approach, the end aim is the same: provide every Lenovo customer with an exceptional experience.  You may find the best ways to allocate resources to achieve maximum efficiency and customer satisfaction with the help of SCI’s dynamic analysis of stakeholder requirements throughout the whole supply chain.

In order to coordinate its worldwide supply chain, Lenovo is now utilizing SCI. The system can issue an alert automatically, for instance, if bad weather is likely to cause a delay in a customer’s order. With the click of a button, Lenovo decision-makers may select from a list of different logistical solutions suggested by artificial intelligence.