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Sitecore Ordercloud Delivers Limitless Commerce Capabilities

Brands can streamline their administration of many commerce channels (B2C, B2B, marketplace, social, and more) into one managed marketplace using Sitecore OrderCloud’s extensive commerce features. This allows them to provide a seamless, channel-less experience for their buyers.

Out-of-the-box connection with Microsoft Fabric

With the new out-of-the-box connection with Microsoft Fabric, brands can tap into the power of artificial intelligence (AI), analytics (BI), and commerce and business management capabilities within their e-commerce ecosystem. These capabilities are available under Microsoft Cloud for Retail.

Unlock the power of your data and set the groundwork with Microsoft Fabric, an end-to-end, unified analytics platform that unifies all the data and analytics tools your organization needs. By providing access to a constructed set of microservices, such as OrderCloud, it facilitates the rapid and easy development and deployment of apps for merchants. Fabric already handles integrations with other Fabric microservices, so there’s no need to worry about the tedious chore of coordinating integration events across multiple microservices.

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Digital Experiences

Instead of worrying about the underlying infrastructure, stores will have more time to concentrate on the features and logic that make up their digital experience.

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  • With Sitecore and Microsoft, one can create digital experiences that don’t rely on any one channel. This includes integrating your content management and commerce capabilities into top-notch online stores, brick-and-mortar locations, mobile apps, and social media platforms. One can also have centralized control, transparency, and feedback throughout the process.
  • Initiate a vast ecosystem of Microsoft technologies, including Microsoft Copilot for Power BI and Microsoft 365 connection, which will enhance your employees’ day-to-day tasks.
  • Gain a leg up in the race to provide digital storefront, supplier fulfillment, and beyond ecommerce experiences. Every stakeholder and department can work together to develop your business thanks to Sitecore’s connection with Microsoft Fabric.
  • Take advantage of the built-in AI capabilities to scale the delivery of new, individualized possibilities to your targeted audiences. This will allow you to have a meaningful and planned impact on each consumer.
  • By keeping an eye on critical insights and key performance indicators (KPIs) throughout your logistic, financial, and operational systems, you can automatically and proactively adapt to your customers’ evolving requests.

Read: State Of AI In 2024 In The Top 5 Industries

Multi-channel E-commerce Experiences

Some of the main advantages of Microsoft Fabric for brands using Sitecore OrderCloud to provide multi-channel e-commerce experiences are:

  1. With enhanced scalability and performance, online retailers can better handle the fluctuating demands of customers, even during sales events and holiday seasons.
  2. Consistent availability and reliability, with minimal downtime, enhancing the shopping experience for customers. The ability to automatically detect and recover from problems, along with fault tolerance and self-healing, guarantees that your shopping experience will remain flawless.
  3. Staying competitive and nimble in the ever-changing e-commerce marketplace is made easier with ease of development and deployment, which brings speedier time-to-market for new features or upgrades to the online store.
  4. Integrating Fabric’s pre-built components with other modern technologies makes it easy to adopt and integrate new technologies and microservices, allowing you to keep up with the times and provide the experiences your consumers want.
  5. Efficiency in terms of cost, since the platform may optimize operational expenses by scaling resources up or down according to demand, which is particularly useful during times of unpredictable user activity.
  6. Safety and legality are ensured by the extensive security measures and certifications offered by Azure Cloud.

Retailers can now access information and tools to proactively enhance customer satisfaction and business operations at every touchpoint, from storefront to fulfillment, thanks to Sitecore OrderCloud’s integration with Microsoft Fabric.

[To share your insights with us, please write to sghosh@martechseries.com]

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