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Cadalys and SunBridge Partners Launch Expanded Salesforce Employee Engagement Solutions Into APAC Region

Strategic Alliance Will Make Critical Apps Available to Salesforce Customers in Japan and Korea to Adapt to New Workplace Challenges.

Cadalys, Inc. and SunBridge Partners have formally announced a partnership that will expand Cadalys’ suite of Salesforce employee engagement apps into the Japanese and Korean markets. SunBridge, which has supported the launch of the Salesforce platform into 900 companies across 2,400 projects, now supports the launch of Cadalys products deeper into the APAC market—including Cadalys Concierge™, Cadalys ITSM™, and Cadalys All Aboard™.

Cadalys and SunBridge Partners in Tokyo announce partnership that will extend the value and power of the Salesforce platform deeper into the APAC region utilizing Cadalys solutions that include Cadalys Concierge™, Cadalys ITSM™, and Cadalys All Aboard™.

Cadalys’ suite of pre-built apps for Salesforce Service Cloud and Salesforce Community Cloud are designed to extend the value of the platform by providing innovative ways to keep companies and teams connected, informed and productive:

  • Cadalys Concierge™ is a powerful, next-generation help center with personalized search to get employees, customers and partners the right information and support quickly
  • Cadalys All Aboard™ delivers full onboarding, reboarding/reopening, transfers and offboarding, ideal for remote organizations and teams
  • Cadalys ITSM™ is the only native IT service management app on the Salesforce platform, enabling Salesforce customers to manage IT assets like software and hardware to support employees and customers

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Marc Friedman, Founder and CEO of Cadalys states, “This new partnership with SunBridge will introduce a powerful set of employee engagement solutions to businesses in Japan and Korea at a time when it is mission-critical for companies to provide remote employees, customers and partners with easy access to onboarding, knowledge and support as they adapt to new ways of working and collaborating in a pandemic. We are excited about the opportunity to bring these timely capabilities to a market that has proven to be innovative and forward-thinking to its approach to technology.”

SunBridge successfully co-founded Salesforce Japan in 2000, representing the largest international market for Salesforce, and the SunBridge team has led successful deployments for hundreds of Japanese companies to date, including Asian subsidiaries of several Japanese global giants.

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“As a leading catalyst for Japan’s technology ecosystem since 2000, SunBridge recognizes the power of timely, purpose-built solutions that answer market demand and fulfill vital business needs at scale,” confirms Allen Miner, founder of SunBridge Group. “Cadalys is forward-thinking and its products were a step ahead of the coronavirus and the impact on work environments. Cadalys had the solution before the pandemic; and the innovation of the solution has already been highly validated across industries and other overseas regions. We look forward to empowering Japanese and Korean companies to extend the value and power of the Salesforce platform with Cadalys’ solutions to solve the most pressing IT and business challenges in the current global climate.”

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