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Magellan Healthcare Launches New Digital Emotional Wellbeing Program

Program builds on NeuroFlow’s Behavioral Health Platform for Members

Magellan Healthcare, one of the nation’s leaders in behavioral health and a division of Magellan Health, Inc., will soon launch a new Digital Emotional Wellbeing program that helps members improve overall health and wellbeing, manage stress and build resilience in a confidential manner.

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Beginning January 1, 2022, participating Magellan members with emotional concerns who use the NeuroFlow app or website will receive recommendations. They will also have access to activities to help them improve their overall health. Activities include evidence-based videos, articles and behavioral trackers, as well as Magellan’s digital cognitive behavioral therapy programs (DCBTs), FearFighter for anxiety and MoodCalmer for depression. These activities will provide members with personalized, self-directed behavioral health resources, tools and support, all from the secure, anonymous convenience of NeuroFlow’s app and website.

The Digital Emotional Wellbeing program now combines Magellan’s evidence-based resources and clinical support with NeuroFlow’s cloud-based platform and proven engagement approach. According to NeuroFlow data, 80% of individuals complete an initial assessment, 61% continue to use the program during the first month, and 78% of users have reported symptom reduction. Meanwhile, Magellan’s offerings have driven similarly impressive results, with 57% of users reporting reduced fear and panic, and 80% reporting improved sleep.

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“Magellan Healthcare has offered DCBTs recognized by the Substance Abuse and Mental Health Services Administration (SAMHSA) for many years. This collaboration with NeuroFlow enables us to offer members a seamless wellbeing solution,” said Jeff Bringardner, senior vice president and general manager, commercial behavioral health, Magellan Healthcare. “We are excited to put our clinical expertise in the palms of our members’ hands and meet them where they are in their healthcare journey.”

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“The possibility of a lifetime of improved mental health awareness can start with a single assessment, and we’re proud to collaborate with Magellan on a solution that empowers users to take an active role in their wellness,” said Chris Molaro, chief executive officer, NeuroFlow. “This new program enables a measurement-based approach to care and provides the right and relevant resources and content based on individual experiences.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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