Powerful new innovation connects leading platform for field service technicians with ERTH’s top maintenance contract and quoting solution
XOi Technologies, providers of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base and empowers them to complete more service requests, has announced an innovative new integration with Quadra, a top project, maintenance contract and quoting solution powered by Ontario-based ERTH Corporation for commercial mechanical HVAC contractors.
The integration, which combines XOi’s evidence-based visual inspections and proof of work capabilities with Quadra’s consistent, reliable and proven method for converting opportunities into high-margin sales, allows users to sign more maintenance contracts and drive incremental project and service work.
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“Quadra’s customers experience the same issues as XOi’s customers, making this integration an ideal fit,” said Aaron Salow, CEO and founder of XOi Technologies, “Both XOi and Quadra are dedicated to helping commercial and industrial contractors overcome labor shortages and increase the efficiency of service, maintenance and repair operations. The question isn’t whether to adopt technology to do that – it’s selecting the best technology for your needs, and we’re confident this partnership will help more contractors increase productivity.”
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XOi helps field technicians work more effectively and efficiently by using photo and video documentation and real-time remote video support. Quadra allows contractor salespeople and service technicians to provide detailed estimates and quotes quickly and accurately. The integration enables technicians to either take videos and photos to send back to the office for inside sales to produce a quote or the technician can use the Quadra mobile app to create the quote themselves.
“For years, generating quotes has been a time-consuming task for technicians,” said Justin Payton, Service Manager of SitelogiQ. “Our solution takes the burden away from them so they can focus on service and installation. Working with XOi means that contractors can increase efficiency and also improve the customer experience to build trust and long-term relationships.”
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