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Artificial Solutions Collaborates with Swisscom to Bolster Natural Language Capabilities

Artificial Solutions, a leading enterprise-grade conversational AI platform development company announced that it is partnering with Swisscom, Switzerland’s leading telecom company to bolster natural language processing capabilities for its internal and external customers.

Conversational AI is enabling a plethora of new opportunities for the enterprise and Teneo, Artificial Solutions’ award-winning conversational-AI platform is helping businesses globally, to implement it. Artificial Solutions’ Teneo allows businesses and developers to build, robust, functional and smart intelligent assistants in over 35 languages that work across any communication channel. Artificial Solutions’ platform also provides access to a large amount of conversational data for businesses to gain insight and leverage on the development of assistants that provide unique and personalized customer experiences.

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“This makes Teneo one of the most exciting technologies around today,” says Philippe Cuendet, VP Product Management Data, Analytics & AI at Swisscom.

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“We’re delighted to be working together with Swisscom and look forward to expanding their use of conversational AI both within the Swisscom organization and to their end-users,” says Lawrence Flynn, CEO of Artificial Solutions. “Conversational AI is changing how people interact with technology. By delivering intelligent, human-like conversations, enterprises such as Swisscom can differentiate themselves in a crowded marketplace, while capitalizing on the benefits of conversational interfaces.”

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Artificial Solutions’ platform, being built especially for enterprise use, holds strong features to safeguard sensitive data in order to comply with national and international data privacy regulations such as the GDPR, ensuring that this setup does not make businesses lose out of valuable business intelligence coming from conversational AI data.

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