Why the Chatbot Is Not Your AI Strategy
Most businesses asking for a chatbot are actually asking for something else entirely. The trouble is, they do not know it yet
The AI conversation…
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Rethinking Sensors for Physical AI: Why Machines Need to See the World Differently
For decades, sensing technologies have been designed with a singular audience in mind: humans. Cameras emulate our eyes, microphones replicate our…
The AI Gold Rush Is Ending. The Governance Era Is Beginning
There was never a gold rush. There was only a gold rush story.
That story was told loudly and often, by people who needed the market to believe…
Real-Time Roads: How AI Is Revolutionizing Traffic and Safety Insights
For decades, traffic reporters have been the familiar voices guiding drivers through rush-hour gridlock, morning commutes, and unpredictable…
Rethinking AI Upskilling for AI-Integrated IT Operations
AI is rapidly becoming a core part of IT operations, but most organizations are approaching upskilling in a way that limits its impact. Teams are…
6 Ways AI is Changing the Future of Managed Services
Managed services are entering a new phase of transformation. Advances in artificial intelligence, shifting customer expectations, and ongoing…
Agentic Era: The UI Transition has Started
AI agents don't browse, don't click, and don't see ads. The business models built on all three are about to find out what that means
Last month, I…
Why AI’s Most Important Work won’t Make Headlines This Year
AI has been moving faster than most organizations can keep up. That phase is ending.
Not because innovation is slowing, but because enterprises are…
Your Next Assistant is Your PC: How On-Device AI is Transforming Work, One Workflow at a Time
AI PCs are no longer a concept on the horizon—they're becoming an active part of the enterprise conversation. These machines promise to streamline…
Higher Costs, More Pressure: How AI Investments Can Deliver Under Increased Scrutiny
As the promise of AI has led organizations to elevate IT spend, leaders face increasing scrutiny to show tangible results. For many organizations,…