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Arun Kumar 1 posts 0 comments
Arun Kumar enjoys enabling business growth and operational improvements leveraging technology. He has been fortunate to have had exposure across various industry verticals and technology domains. His most recent efforts have been focused on CX at large. He has a strong belief in customer centricity, technology ecosystem (incl. partnerships), agile business principles, empowered teams, and co-creation driven innovation with clients/partners as enablers of current day “experience economy”. While not working on his official role as Senior Director – Strategic Partnerships & Alliances for Infobip – Arun loves to have Conversational Experiences with friends, family, and acquaintances.
"Customer experience” is a term that’s taken on a life of its own throughout the past year. At its core, it’s all about establishing relationships;…