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Jonathan Brassington 1 posts 0 comments
Jonathan Brassington is EVP and Digital Customer Experience Practice Lead at Capgemini North America.
Jonathan Brassington serves as the head of Capgemini’s Digital Customer Experience (DCX) practice in North America where he helps clients craft successful digital customer experience strategies, put them into practice, and continually optimize them for long-term success. Prior to Capgemini, Jonathan was the CEO and Co-Founder of LiquidHub, a customer engagement transformation company that was acquired by Capgemini in March 2018. Jonathan is a Wharton Fellow, and a member of the Board of Overseers at the University of Pennsylvania’s School of Engineering and Applied Science.
Innovation and adaptability are inherent aspects of any robust customer experience strategy – and they have both evolved as the world underwent a…