Maureen Powers is President of Direct Marketing at RRD, where she leads the Sales and Operations teams responsible for direct marketing strategy and print production. Prior to RRD, Maureen worked at Discover Financial Services for 20 years, holding a variety of leadership roles including Vice President and Head of Rewards, leading the company’s Rewards strategy, customer experience, and key merchant partnerships. Throughout her career, Maureen has focused on understanding and improving the customer experience and continuously applies that emphasis to new responsibilities and strategic decisions.