SaaS AiThority Interview with Kelly Eliyahu, Senior Director of Product Marketing at Salesforce Sudipto Ghosh Sep 12, 2023 It is the Dreamforce Week! AiThority.com is covering Salesforce's annual AI and CRM conference through news, interviews, and guest-authored articles.…
Sales and Customer Support Five Things You Should Do to Ace your Customer Service Strategy with Artificial Intelligence Sudipto Ghosh Sep 12, 2023 Customer Service Strategy with Artificial Intelligence can influence the way your customers interact with your brand during their buying journeys.…
Bots/Intelligent Assistants Why Managers Should Train More with AI Devices and Intelligent Virtual Assistants Sudipto Ghosh Sep 12, 2023 A team that trains together wins together! Did you know that more than 80% of routine managerial chores can be handled by chatbots and AI-based…
Machine Learning AiThority Interview with Babak Pahlavan, Founder and CEO of NinjaTech AI Sudipto Ghosh Sep 12, 2023 Most organizations are capitalizing on Artificial Intelligence (AI) capabilities to automate repetitive tasks to save time and resources. By 2035,…
Sales and Customer Support AiThority Interview with Gijs van de Nieuwegiessen, VP of Automation at Khoros Sudipto Ghosh Sep 4, 2023 In our ongoing AiThority interview series with the leading experts in the CS space, we are exploring the role of AI in the modern cloud contact…
Machine Learning AiThority Interview with Keri Olson, VP at IBM IT Automation Sudipto Ghosh Aug 31, 2023 Next month, IBM will showcase its latest generative AI-assisted product, watsonx Code Assistant for Z, at TechXchange, IBM’s premier technical…
Customer Experience AIThority Interview with David Lambert, VP & GM, Strategy & Growth, APAC, Medallia Sudipto Ghosh Aug 21, 2023 AI-driven customer experience management software companies are ruling the SaaS marketplace. These companies leverage AI to serve CX marketers,…
Machine Learning AiThority Interview with Fabrice Martin, Chief Product Officer of Qualtrics XM for Customer… Sudipto Ghosh Aug 15, 2023 Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…
Natural Language AiThority Interview with Ketan Karkhanis, EVP & GM, Sales Cloud at Salesforce Sudipto Ghosh Aug 10, 2023 Hi Ketan, please tell us about your role at Salesforce and how it has changed since the onset of the pandemic in 2020? I’m the EVP and GM of Sales…
Machine Learning AiThority Interview with Dr. Mark Austin, VP Data Science at AT&T Sudipto Ghosh Aug 9, 2023 Hi, Dr. Austin. Welcome to the AiThority Interview Series. Please tell us about your role at AT&T and how you arrived here. I manage a team of…