AiThority Interview with Kelly Eliyahu, Senior Director of Product Marketing at Salesforce
It is the Dreamforce Week! AiThority.com is covering Salesforce's annual AI and CRM conference through news, interviews, and guest-authored articles.…
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Five Things You Should Do to Ace your Customer Service Strategy with Artificial Intelligence
Customer Service Strategy with Artificial Intelligence can influence the way your customers interact with your brand during their buying journeys.…
Why Managers Should Train More with AI Devices and Intelligent Virtual Assistants
A team that trains together wins together!
Did you know that more than 80% of routine managerial chores can be handled by chatbots and AI-based…
AiThority Interview with Babak Pahlavan, Founder and CEO of NinjaTech AI
Most organizations are capitalizing on Artificial Intelligence (AI) capabilities to automate repetitive tasks to save time and resources. By 2035,…
AiThority Interview with Gijs van de Nieuwegiessen, VP of Automation at Khoros
In our ongoing AiThority interview series with the leading experts in the CS space, we are exploring the role of AI in the modern cloud contact…
AiThority Interview with Keri Olson, VP at IBM IT Automation
Next month, IBM will showcase its latest generative AI-assisted product, watsonx Code Assistant for Z, at TechXchange, IBM’s premier technical…
AIThority Interview with David Lambert, VP & GM, Strategy & Growth, APAC, Medallia
AI-driven customer experience management software companies are ruling the SaaS marketplace. These companies leverage AI to serve CX marketers,…
AiThority Interview with Fabrice Martin, Chief Product Officer of Qualtrics XM for Customer…
Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…
AiThority Interview with Ketan Karkhanis, EVP & GM, Sales Cloud at Salesforce
Hi Ketan, please tell us about your role at Salesforce and how it has changed since the onset of the pandemic in 2020?
I’m the EVP and GM of Sales…
AiThority Interview with Dr. Mark Austin, VP Data Science at AT&T
Hi, Dr. Austin. Welcome to the AiThority Interview Series. Please tell us about your role at AT&T and how you arrived here.
I manage a team of…