Automation Anywhere Enables NHS to Thwart “Twindemic” Using Flu-detection Bots

Flu-detection bots have arrived to rescue healthcare officials from directly coming in contact with sick patients suffering from COVID-19 and Influenza infections. While we were discussing robots taking away a bulk of human jobs and livelihood, things have turned around for the better ever since the COVID-19 pandemic set in, especially in healthcare and personalized medicine segments.

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What’s Automation Anywhere’s Flu-Detection Bot all About?

The Flu-detection Bot is an expansion of a successful intelligent automation program implemented by the Trust to enhance workforce processes, improve employee morale and deliver more time to focus on critical patient care.

The COVID-19 pandemic has resulted in great loss of lives, and livelihood. But, in a complex situation, Automation Anywhere has found a new way to protect frontline healthcare workers from coming in direct contact with sick patients and carriers. It has enabled NHS to launch a flu-reporting Bot as influenza and COVID-19 cases continue to surge. Currently, the flu vaccine reporting bot frees up 2,000 hours of administrative time for staff to spend on patient care.

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Freeing up Time for Patient-Centered Healthcare With Intelligent Automation

Automation Anywhere has announced the company is expanding its collaboration with Newcastle Upon Tyne Hospitals NHS Foundation Trust – one of the largest teaching hospitals in the United Kingdom – to launch its flu-reporting bot. Already, it’s saved 2,000 hours that were previously spent compiling manual reports.

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To thwart a winter “twindemic” – where both influenza and COVID-19 spread and sicken patients and frontline staff – Newcastle Upon Tyne Hospitals NHS Foundation Trust is offering the flu vaccine to its more than 14,000 employees. As part of the NHS Trust’s mandate to promote health and safety over the winter months, the need for reporting on the number of staff being vaccinated and flu-related absences has intensified.

Current reporting processes are manual-intensive, requiring significant administrative time. Additionally, there is added pressure to report COVID-19 cases surging across the region. With the successful roll-out of the Flu-detection Bot, Newcastle Upon Tyne Hospitals NHS Foundation Trust is reviewing plans to extend the technology to support local test and trace processes and report on COVID-19 vaccinations, when they are ready to be administered.

Already, the new flu-reporting bot has captured updates for more than 10,000 staff vaccinations across multiple clinical sites and saved nearly three months of cumulative administrative time. Automating the reporting has given valuable hours back to the Trust at a time when staff resources are strained daily.

Intelligent Automation Has Helped Enhance Staff Engagement

“Right from the start, intelligent automation has helped us enhance staff engagement, free up valuable resources and has had a positive impact on the work we do for our staff and patients,” said Neil Picton, Head of Workforce Engagement and Information, Newcastle Upon Tyne Hospitals NHS Foundation Trust.

Neil added, “The flu-reporting bot has helped to streamline a heavy administrative load for our Occupational Health team. It has also helped improve data accuracy and ensured valuable time is not diverted from supporting staff and patient care.”

Added Steven Forster, Occupational Health Manager, Newcastle Upon Tyne Hospitals NHS Foundation Trust, “The use of intelligent automation has drastically improved the accuracy and information governance as well as saving invaluable Occupational Health staff time, which has allowed our team to focus on more meaningful work.

“Healthcare facilities have been under tremendous pressure this year, and intelligent automation is helping to refocus precious time back to where it’s most needed – on the front line, centered on patient care,” said Prince Kohli, CTO, Automation Anywhere.

Prince added, “We are proud to support Newcastle Upon Tyne Hospitals NHS Foundation Trust and are encouraged by how they continue to scale their use of RPA to empower staff and make better use of available resources to ensure the best patient care.”

Currently, Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees.

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