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Customer Experience
New Infor Velocity Suite Accelerates Process Innovation with Generative AI
Infor Velocity Suite enables customers to diagnose, automate, and optimize processes to realize greater business value
Infor, the industry cloud…
Unpacking Personalisation in the Age of Predictive and Gen AI
Personalisation has become the most exciting and important driver of customer loyalty in retail. Powered by AI, personalisation is becoming more than…
Infogain Launches Ignis, an AI Innovation Engine for Intelligent Business Transformation
Ignis leverages agentic frameworks and strategic partnerships to drive innovation and help businesses realize the full potential of AI.
Infogain, a…
How Small, Specialized Language Models Can Outperform the AI Giants
You wouldn’t hire a generalist for a job that requires a specialist. So why are many businesses relying on broad, general-purpose large language…
AI Agents: Transformative or Turbulent?
Described as revolutionary and disruptive, AI agents are the new cornerstone of innovation in 2025. But as with any technology standing on the cutting…
Weekly AI Insights: AiThority’s Top Trends and Essential Reads for 3rd – 07th March 2025
Discover all about AI, technology, and innovation with our coverage of the latest and most viral stories making waves in the technology and AI…
Customer Service Trends in the Age of AI
Artificial Intelligence is at the core of every contact center trend in 2025. There has never been such rapid evolution of technology as we are…
League and Arcadia Partner to Enable Consumer Health Engagement with AI and Longitudinal Data
Collaboration will enable payers and providers to close care gaps, improve outcomes, and reduce costs
League, the leading healthcare consumer…
Accenture Helps Organizations Supercharge Growth and Customer Experiences with AI from Google Cloud…
Accenture is launching new capabilities, accelerators and training to help organizations build and scale generative AI solutions and agents that…
Top AIThority Insights and Reads for the Week Ending on Feb 07
Stay updated with the latest in AI with AiThority’s weekly insights. Let’s dive into the world of AI, tech, and innovation as we bring you the latest…