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Customer Experience
Enxoo Accelerates Network API Implementation For Service Providers With MEF LSO APIs
Enxoo supports MEF’s LSO standard-conformant APIs, enabling greater precision, better customer experience and faster time to revenue for service…
Introducing DZS Xperience A Cloud-Native Broadband Experience And Service Management Solution For…
Integration of Plume’s SaaS experience platform with DZS Cloud and DZS Helix Edge Access portfolios creates DZS Xperience, a powerful solution for…
Teledyne FLIR Announces ION M640x Next-Gen Tactical Quadcopter
American Designed, Developed and Manufactured System Provides Unmatched Capabilities for Defense and Public Safety Customers
Teledyne FLIR, part of…
Aramark Names Kim Scott President And CEO Of Aramark Uniform Services
Aramark CEO John Zillmer announced the appointment of Kim Scott as President and CEO of Aramark Uniform Services (AUS), effective immediately. In her…
24-7 Intouch Acquires Goodbay Technologies
24-7 Intouch announced that it has acquired Goodbay Technologies, a leading provider of digital business process outsourcing services.
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Zendesk Study Finds Customer Experience Maturity Leads To Business Resilience, Revenue Growth And…
According to new research released by Zendesk, Inc.in partnership with Enterprise Strategy Group (ESG), companies that have continued to invest in…
Alida Activate 2021 EMEA Event Brings Together CX Leaders
Leaders of change gather to share and learn about the power of connected experiences
Alida, a leader in Total Experience Management (TXM),…
Genesys to Reinvent the Customer Experience Across Enterprises
Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…
Shutterfly Partners With Marie Kondo On An Exclusive Product Collaboration, A First For The Brand
The co-designed collection launches, in time for the holidays
Shutterfly, a pioneer and leader in personalized products, announced a year-long,…
VMware Helps Customers Move To The Cloud With Flexibility And Speed
With VMware Cloud, customers modernize apps with better economics and less risk
Company unveils tech previews at VMworld 2021 to showcase the future…