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Customer Experience
EXL Puts Data-Driven Transformation At The Center Of Its Growth Strategy With New Brand Promise And…
‘We make sense of data to drive your business forward’ becomes rallying cry for bold plans to help clients improve customer experience, revenue and…
Total Expert Recognized In Now Tech Retail Banking CRM Report
Now Tech: Retail Banking CRM report overviews CRMs, which help banks improve customer experience and develop and nurture customer relationships
Total…
Freshworks Helps Dunzo Delight its Customers with Faster Support as it Scales Revenue
Dunzo Relies on Freshdesk AI Capabilities to Automate over 60% Support Tickets as the Mobile Commerce App Reaches 2 Million Monthly Orders in India…
Barceló Hotel Group selects Momentive to power its global customer experience program with…
Barceló Will Benefit from the Advanced Getfeedback Salesforce Integration as It Aims to Understand and Act upon Rapidly Changing Customer Expectations…
Sprinklr Achieves AWS Government Competency Status
Sprinklr (CXM), a unified customer experience management (Unified-CXM) platform for modern enterprises, announced it has achieved Amazon Web Services…
Talkdesk Introduces First Business Phone System Natively Built on a Cloud Contact Center Platform
Talkdesk Phone unifies collaboration and contact center applications to drive business agility, reduce costs, and provide a better way for hybrid…
Intelligent Automation from Blue Prism Becomes Strategic Enabler for Banque Internationale à…
BIL Automation Team Deliver Best Results Yet in 2020, despite COVID-19, by Embracing Digital Transformation across the Organization
Banque…
AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect
Tens of thousands of AWS customers now using Amazon Connect to support more than 10 million contact center interactions every day
New customers for…
RavenCSI Announces New Intelligent Features To Its Customer Experience (CX) And Employee…
RavenCSI, announced it is releasing new functionalities for its real-time customer experience and staff survey & research management system. The…
Built on Medallia Experience Cloud Platform, Rybbon Launches New Solution for Automated Digital…
Medallia Technology Partner Rybbon Extends Solution with Digital Rewards and Business Incentive System.
Medallia, Inc. (MDLA), a global…