Customer Experience

Dstny, the leading European provider of cloud-based business communications, is making significant strides in the customer engagement market with the…

Partnership reiterates Novobanco’s commitment to delivering a market leading and seamless experience for the consumer Novobanco will…

IGT Solutions launched its innovative and advanced enterprise-wide Generative AI platform – TechBud.AI. The cutting-edge generative AI platform…

Uniphore, one of the largest global AI-native conversational AI providers for the enterprise announced the appointment of Tushar Shah as Chief Product…

Iterable, a top rated AI-powered customer communication platform that helps brands activate data at scale unveiled its 2023 Summer Product Release at…

Liberate Innovations (Liberate) has introduced a generative AI-powered FNOL plugin that promises to revolutionize insurance claims processes by…

Apexon, a digital-first technology services company announced that it has expanded its global footprint with the opening of its first engiering…

Sprinklr  the unified customer experience management (Unified-CXM) platform for modern enterprises, unveiled more than 100 new capabilities, including…

FullStory, a leading digital experience intelligence (DXI) platform,announced an extension of its strategic partnership with Google Cloud to bring…

Strategic acquisition delivers insights from customer feedback to improve customer satisfaction, agent engagement and brand reputation Cyara, the…