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Bots/Intelligent Assistants
Haptik Partners With Zendesk to Enable AI-Driven Customer Support
First-response Time or First Reply time is the first step to determine a company's stance on its customers and their satisfaction. It lets customers…
Intelligent Audit Names Hannah Testani as CEO and Adds to Executive Leadership Team
Intelligent Audit, the leader in multi-modal freight audit and transportation spend analytics, announced that its Board of Directors has…
New Global Survey by Opus Research for SoundHound Inc. Reveals Business Leaders are Focused on…
Detailed report provides insights into how top companies are gaining business value through voice assistants
A new research paper released…
Are You Afraid of the Data?
I used to be terrified of bugs. The type of bug didn’t matter. It could be a teeny, tiny ant and I’d want to run into another room. A friend of mine…
Haptik announces launch of Buzzo: Voice Assistant for eCommerce
One of the world's largest conversational AI companies announces new product to serve e-commerce brands globally
Buzzo is a multilingual voice…
Invoca Achieves Record Results in 2020 as Companies Turn to Active Conversation Intelligence to…
Organizations including Build.com, Christian Brothers Automotive, Cincinnati Bell, LegalShield, LifeBridge Health, Media Experts, RingCentral, Tax…
Drift Doubles Down on AI Commitment with Launch of Virtual Selling Assistants
Drift, the leader in Conversational Marketing, Conversational Sales and Revenue Acceleration, announced the launch of Virtual Selling Assistants. This…
Kore.ai’s Recently Launched Japanese Virtual Assistant Platform is Now on AWS
Kore.ai, a leading Conversational AI software company, has today announced its Japanese Virtual Assistant platform is now cloud compatible, enabling…
LivePerson Launches AI Annotator, Empowering Brands to Automate Conversations at an Unprecedented…
New tool enables live agents to effortlessly optimize bots and upskill into AI roles
LivePerson, Inc., a global leader in Conversational AI,…
Melax Technologies, Inc., Launches Turn Key LANN Software for Text Annotation
Melax Technologies recently announced the release of LANN, a text annotation, natural language processing (NLP) product for AI-assisted, team-based…