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Bots/Intelligent Assistants
Conversica Announces SOC 2 Type II Certification
Compliance illustrates company’s commitment to security and data privacy
Conversica, Inc., the leader in Intelligent Virtual Assistants helping…
Khoros Advances CX Leadership With Acquisition of AI/ML Leader Flow.ai
Khoros, a global leader in digital-first customer engagement software, announced that it has acquired Flow.ai, an innovative conversational AI…
Avaya Announces New AI Capabilities to Improve Customer Experience
Avaya AI Virtual Agent Enhanced – the newest co-innovation with Google Cloud – now being adopted by customers worldwide
Avaya, a global leader in…
Visiqua Announces the Acquisition of AI-Focused Technology Firm ROI Verify
Rebranded as Visiqua Innovation Labs, powering the future of lead generation technology
Visiqua, an industry-leading performance marketing…
Hyundai Introduces Advanced Humanoid Robot ‘DAL−e’ for Automated Customer Services
Hyundai Motor Group has introduced ‘DAL-e’, an advanced customer service robot capable of communicating independently with people by recognition…
Leanplum Appoints Marc Chabot as Chief Revenue Officer
Accomplished Sales Executive to Usher Era of Rapid Growth
Leanplum, the leading multi-channel customer engagement platform, announced the…
Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to Its Innovation Portfolio
Pioneering company delivers advanced capabilities to significantly augment and enhance video-based communications while expanding Uniphore’s market…
Solvvy Sees Explosive Growth in Codeless Automation and Workflows
Solvvy's Workflow Builder Is Powering the Next-Gen Chatbot and Effortless Customer Support Automation for Leading Businesses.
Solvvy, the next-gen…
AiThority Interview with Greg Bennett, Conversation Design Lead at Salesforce
Please tell us about your current role and the team/technology you handle at Salesforce.
I lead the Conversation Design practice within Salesforce …
Tankfarm Launches Proprietary AI-Powered Sales Bot
Tankfarm, a new kind of propane distribution company, announced that it has released an AI-powered natural language processing sales bot to help…